Job Description

Sales Support Coordinator or Lead Owner

is responsible for managing and nurturing leads throughout the entire sales process. You will own a defined set of leads, ensuring they are engaged, qualified, and guided through the sales funnel with the aim of converting them into customers. The role involves close collaboration with the sales, marketing, and customer success teams to deliver a seamless experience for the leads.

Key Responsibilities

Lead Qualification: Review and assess inbound leads to determine their potential for conversion. Utilize lead scoring techniques to prioritize high-quality leads. Engagement: Establish and maintain communication with leads via email, phone calls, webinars, or in-person meetings to build strong relationships. Lead Nurturing: Develop personalized outreach strategies to move leads through various stages of the sales pipeline. Provide relevant content and resources to keep leads engaged. Collaboration with Sales Team: Work closely with Account Executives, Sales Managers, and Customer Success teams to ensure smooth handovers and alignment on lead status. CRM Management: Ensure all lead interactions are logged and updated in the CRM system to provide visibility to other team members and track progress. Reporting and Analysis: Track and report on lead performance metrics, including conversion rates, pipeline progression, and overall effectiveness of lead nurturing strategies. Market and Product Knowledge: Stay up to date with the company's products/services, industry trends, and competitive landscape to better inform your conversations with leads. Process Improvement: Continuously assess and recommend improvements to lead management processes and strategies to enhance lead conversion.

Qualifications:

Native Arabic speaker and with excellent English communication skills CRM software experience (Salesforce, HubSpot, etc.) and lead nurturing platforms.
Job Type: Full-time

Pay: From AED4,000.00 per month

Application Question(s):

Can you join us immediately
Experience:

CRM: 1 year (Required)
Language:

* English fluently (Required)