Sales Support Executive
United Arab Emirates, United Arab Emirates
Job Description
xc2xb7 Take full ownership of the order processing cycle after the sales team closes a deal and the PO is received.
xc2xb7 Prepare accurate order summaries detailing:
o Final pricing and margin validation
o End-user details and project references
o Full BOQ (Bill of Quantity)
o Special ordering notes or customer instructions
xc2xb7 Work closely with Sales to validate order inputs and flag any inconsistencies before processing.
xc2xb7 Submit orders to the Operations team for timely logging in the ERP/order management system.
xc2xb7 Follow up with Credit Control and Management for necessary approvals based on the customer profile, payment terms, and deal size.
xc2xb7 Ensure the Procurement team places the order with vendors once approvals are secured.
xc2xb7 Act as the primary point of contact for vendors, partners/customers for sharing:
o Delivery timelines
o ETA updates
o Order status and shipment tracking
xc2xb7 Follow up on:
o Collection of PDCs or advance payments
o Any export compliance documents required
xc2xb7 Coordinate with the Credit team for release of orders once the goods arrive and payment terms are met.
xc2xb7 Collaborate with the Logistics team to schedule deliveries and ensure timely handover to customers.
xc2xb7 Maintain up-to-date documentation and trackers for each order milestone.
xc2xb7 Prepare accurate order summaries detailing:
o Final pricing and margin validation
o End-user details and project references
o Full BOQ (Bill of Quantity)
o Special ordering notes or customer instructions
xc2xb7 Work closely with Sales to validate order inputs and flag any inconsistencies before processing.
xc2xb7 Submit orders to the Operations team for timely logging in the ERP/order management system.
xc2xb7 Follow up with Credit Control and Management for necessary approvals based on the customer profile, payment terms, and deal size.
xc2xb7 Ensure the Procurement team places the order with vendors once approvals are secured.
xc2xb7 Act as the primary point of contact for vendors, partners/customers for sharing:
o Delivery timelines
o ETA updates
o Order status and shipment tracking
xc2xb7 Follow up on:
o Collection of PDCs or advance payments
o Any export compliance documents required
xc2xb7 Coordinate with the Credit team for release of orders once the goods arrive and payment terms are met.
xc2xb7 Collaborate with the Logistics team to schedule deliveries and ensure timely handover to customers.
xc2xb7 Maintain up-to-date documentation and trackers for each order milestone.
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Job Detail
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Job IdJD1865346
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned