Sales Performance Manager
Dubai, United Arab Emirates
Job Description
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less! Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
What’s on Your Plate?
- You will be responsible for end to end analysis for the sales performance function along with devising, computing and managing the process of payouts of sales bonuses for UAE sales team. This will entail in depth analysis of sales targets, achievements & overall analytical insights on the framework, payouts and consequently needed changes. In particular, you will focus on the following:
- Devising incentive structures • Responsible for optimising our sales performance by influencing the bonus KPIs • Payout to be aligned with overall company goals and objectives • Synthesise performance trends and business performance • Identify and highlight opportunities for performance improvement • Develop reporting material in a succinct, visual manner
- Stakeholder management • Align with various function heads to manage and streamline the E2E process
- Data reporting & visualisation • In depth, regular reporting of all performance metrics being tracked • Analysis on team performance, earnings, P&L impact and overall bonus framework complete with dashboarding & visualisation
- Sharing insights with the management team • Creating the visualization and views needed to show progress reports identifying gaps and inefficiencies in different cities. Sharing insights with city managers to fuel further growth.
- Real time numbers, tracking and insights for the local sales teams • Building in depth reports and dashboard needed by the local sales teams (heads and account managers) to track their portfolio real time • End goal is to ensure that the sales do not struggle to find the data they need to deliver valuable insights to the partners as well being easily able to identify the growth levers for the country Rewards
What Did We Order? Preferred candidates will be:
- Passionate about the food industry
- Believe that you are a fit for our culture and our values. Experience First, Make it Happen 5-8 years of working experience in sales performance
- Is excited by the thought of joining our team
- Excellent communicator and collaborator at all levels
- Proficient at data manipulation using SQL
- Experience creating reproducible analysis
- Familiar with common BI tools to create compelling dashboards (e.g. Tableau, Data Studio, Looker)
- Curious and creative with respect to data solutions
- Experience in People Analytics, rewards and incentivization is a plus
- Familiarity with ETL processes is a plus
- Back up your opinions with data and clear well-structured cases.
- Strong analytical skills
- You are execution focused and have a proven record of success in complex environments
- Results-driven, high-performing, high-quality work attitude
- You have a high threshold for ambiguity and maintain a professional demeanor under pressure
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Job Detail
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Job IdJD1413517
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned