Job Description

Job Purpose

To support and streamline daily operations across INDEX Media and CMYK, while actively contributing to sales, client servicing, and creative marketing initiatives. The ideal candidate is hands-on, energetic, detail-oriented, and passionate about both business operations and creative service selling.

Key Responsibilities

Sales & Client Engagement

Handle walk-in and online clients at CMYK, upselling creative and media services with confidence and clarity. Assist in converting inquiries into confirmed sales by providing service information, quotations, and timelines. Coordinate with the creative and production teams to execute client orders smoothly and on time. Act as a brand ambassador, representing CMYK and INDEX Media's services during activations, exhibitions, and client meetings.

Operations Support - INDEX Media & CMYK

Assist in managing day-to-day business operations, ensuring efficiency across departments (media, events, talent, and CMYK). Support logistics for client projects, media productions, and event setups - from scheduling to material coordination. Track and follow up on internal workflows, ensuring smooth handovers between creative, design, video, and client servicing teams. Monitor and maintain inventory for print materials, equipment, merchandise, and service supplies. Prepare reports and logs on deliveries, project timelines, and operational issues.

Marketing & Creative Support

Contribute to in-store and online marketing campaigns, including seasonal promotions, social content ideas, and activations. Collaborate with the marketing team to implement content plans, promotions, and digital campaigns for both CMYK and INDEX Media. Propose creative ideas for improving client experience, product displays, and promotional materials. Support with photo/video documentation of key projects, activations, and success stories for internal use.

Supplier and Publisher Search

Search for suitable publishers for books and other media projects to enhance content creation. Identify and communicate with suppliers to obtain quotations for required media materials and resources.

Influencer Search and Communication

Search for potential influencers who can collaborate with our media campaigns and initiatives. Establish communication with influencers and tiktok pages to increase exposure of INDEX Media and INDEX Media's CMYK

Qualifications

Bachelor's degree in Business, Marketing, Media, or related fields.

Experience

1-2 years of experience in operations, sales, marketing, or a similar client-facing role.

Knowledge & Skills

UAE Driving License & Car is a must Exposure to creative or service-based industries preferred. Proficient in MS Office (Excel, Word, PowerPoint) and basic marketing tools (e.g., Canva, Instagram, CRM platforms). Fluent in English & Arabic Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proactive problem solver with attention to detail. Creative thinker with a strong sense of initiative. Customer-focused and energetic team player.
Job Type: Full-time

Application Question(s):

How many years of experience do you have in operations, sales, or marketing in a client-facing role? How proficient are you with tools like MS Office, Canva, or social media platforms (e.g., Instagram, TikTok)? Do you have a valid UAE driving license and access to a car? Do you have experience working in a creative, media, or service-based environment (e.g., marketing agency, events, production)?
Education:

* Bachelor's (Preferred)