Job Description

About the role

We're looking for a high-energy SaaS Sales Manager to own the full sales cycle--prospecting to closed-won and handover--selling our Omni channel communications platform to SMB and mid-market brands across the UAE/GCC. You'll build and close a healthy pipeline, run crisp demos, craft solutions (WhatsApp + Voice + SMS + Email + CRM), and hit ambitious ARR targets.

What you'll do

Own the full funnel: list building, outbound (calls, WhatsApp, email, LinkedIn), discovery, demos, solutioning, proposals, negotiation, and close. Lead generation: Run targeted outbound, nurture inbound, and activate partner/channel leads. Solution selling: Map use-cases like marketing campaigns, customer support, order updates and CRM journeys; design WhatsApp Business API + SMS/Email/Voice flows. Forecast & CRM hygiene: Maintain 3x pipeline coverage, accurate stages, and predictable weekly forecasts. Territory & segments: Prioritize UAE/GCC across Retail, E-commerce, Hospitality/Tourism, Education, Financial Services, and Services. Commercials: Build ROI cases, pricing, and contracting (monthly/annual, seats/usage, bundles, pilots/POCs). Handover & expansion: Transition cleanly to Customer Success; identify upsell/cross-sell opportunities in the first 90 days. Market intel: Track competition and TDRA/WhatsApp policies; share feedback with Product/Marketing. Brand building: Represent us at events, roadshows, webinars; contribute to case studies and references.

What you'll bring

4-8 years of B2B SaaS closing experience (new business), ideally in CPaaS/MarTech/CRM/Contact Center. Proven record of meeting/exceeding ARR quotas and closing multi-stakeholder deals (Marketing, CX, IT, Procurement). Strong command of WhatsApp Business API use-cases, sender on boarding, templates, opt-in/opt-out, and basic TDRA compliance; comfort selling Voice/Calling, SMS, Email alongside CRM. Excellent discovery, demo, and negotiation skills; CRM discipline (Hub Spot/Salesforce or similar), pipeline management, and forecasting. Fluent English; valid UAE driving license for client meetings (nice if you have it).

Nice-to-haves

Network across UAE/GCC decision-makers; Understanding of web hooks/APIs, Shopify/Woo Commerce integrations, and basic solution architecture. Experience running RFPs/ITV/Legal/InfoSec cycles.
Job Type: Full-time