As an internationally oriented German HR consultancy for the recruitment of multinational professionals, Departer possesses a long-standing expertise in the core markets Germany, Greater China, Middle East and Australia. Through our regionally established offices in Dubai, Brisbane and Hamburg, we are valued as a reliable recruitment partner by numerous companies.
Our European client is a well-established manufacturer and retailer of premium coffee. The family-owned company relies on their tradition as well as their continuous innovations and is therefore known across the entire globe for its high-quality products and state-of-the-art equipment. Our client offers a multicultural working environment, combined with growth for personal development to lead the company to further success.
As Sales Manager, you will be in charge of proactively developing and establishing key accounts throughout the HoReCa business whilst implementing and optimizing the company's overall growth strategy.
Your duties and responsibilities will include:
Develop and establish strong partnerships and productive long-term relationships within the HoReCa sector
Implement and optimize the growth strategy focused on financial gain and customer satisfaction
Effective project management and execution of project roll-out as well as implementation within existing and recently acquired Key Accounts
Plan, organize and participate in customer events and coordinate marketing activities
Resolve customer complaints by providing constant superior customer and after sales support
Develop new business opportunities by cross-selling and up-selling our client's portfolio
Ensure high brand visibility within the HoReCa channel via customer acquisition, machine placements and branding activities
Carry out regular coffee tastings to prospects and customers supported by the internal Barista professionals
Present alternative sales strategies to reach sales goal in case of unexpected market trends
Verify client orders, sales rotation and stock levels
Report to the Commercial Director
To be successful in this role you should have the following skills and experiences:
University degree in Economics, Hospitality or a similar qualification
Minimum of five years UAE sales experience and a relevant network in the HoReCa sector
Excellent English language skills
Open-minded, outgoing and communicative personality with team player attitude
High level of customer and service orientation
Entrepreneurial thinking with a drive for results
Great presentation and customer interaction skills
Outstanding analytical and numeric skills with attention to detail
Problem solving, versatile and creative
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