Sales Manager

Kuwait, Kuwait

Apparel Group

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Job Description

OSITION OBJECTIVE -

he position is responsible for increasing business revenues -

he position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction -

Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store - Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience -

rovide leadership and support to all the employee K

ey Responsibilities S
ales and profitability: -

chieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage -
et store sales target to maximize the sales and profitability -
uide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources -
ffective management of the operational costs, reduction in operational costs by automation -
dhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees -
versea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times -
ecruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements -
valuate the performance of the employees annually and promote open lines of communication through coaching and motivation -
nterpret and make decision on operations and visual standards based on store and client\xe2\x80\x99s needs Employee development -
dentify store training and development needs in conjunction with the Brand General Manager and training department -
ormulate a succession plan, in conjunction with the Brand General Manager -
et KPI\xe2\x80\x99s and KRA\xe2\x80\x99s for direct subordinates and conduct performance appraisal and feedback -
nvolve in the selection and recruitment of the operational staff, when required -
nsure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication -
onduct regional sales and operations meetings on regular basis -
rovide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company\'s performance -
nsure brand participation in loyalty program \xe2\x80\x98Club Apparel\xe2\x80\x99 -
eekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management -
onitor store inventory in consultation with Brand General Manager and Brand Managers -
romote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales -
onitor slow-moving and out-dated stock, in consultation with Brand Managers -
nsure stock security measures are effectively managed by Store Managers Store design and projects Management -
nvolve in the design and layout process of the new store projects -
esign a "New Store Schedule\' prior to commencement of design process -
rovide guidance to concept Architect during the design and implementation process -
onduct regular Project update meetings with the Projects team -

rovide guidance and support to territory during set-up and merchandising phase Miscellaneous -
nsure enhanced brand visibility and provide inputs for marketing and brand awareness -

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