Job Description

Who we are Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. What the role is The Sales and Marketing Manager is responsible for ensuring an optimal promotion, distribution and revenue generation of all products available at the specific Selina location. This position report to the Commercial Director and will be implementing Global and Country Level Marketing & Sales strategies and following corporate procedures. Knows very well the market and will be developing partnerships and brand promotions. What you will be doing Sales Create, manage and execute the location's sales actions plan and forecast Achieve revenue goals for all products (accommodation, F&B, Explore, Cowork, Wellness) Manage, retain and grow established customers (individual) and groups (group business) Responsible for all sales processes at location level and synergies with other country or global locations. Dealing with customer enquiries and aiming to meet their expectations. Oversee the customer experience for fam trips, and educational visits for customers Cross-selling of products (i.e. Explore products to other businesses locally) Upselling and cross-selling in location level to optimize revenue per customer Open new sales channels and manage existing ones Group sales conversion, turnover and operational support Create local level packages based on special events and local experiences offered (lead the collaboration with country and global level sales teams) Close local level deals for groups and packages (corporate offsites, student groups, etc.) with the help of country and global teams when needed Sourcing new tour products and destinations to meet consumer demands. Prospect new clients e.g. Tour Operators, Corporate, DMCs, Travel Agencies, M&E Agencies and Creative Marketing Agencies Ensure all staff is properly trained on Selina products, and how to sell and cross-sell them. Responsible for establishing and monitoring incentive campaigns the front-line team Provide sales performance reports the country and regional leadership on tracking progress against targets, successes and challenges Report analysis on Guest Satisfaction SurveysWhat you need for the role

Degree in Sales, Marketing or Business Administration Local hospitality Market knowledge Hotel revenue management knowledge Tour Operations Forecasting and budgeting English proficiency and local language Minimum 3 years in sales management Marketing management Public Relations management Previous experience in sales in hospitality is a plus Time Management, Creativity and Cultural Sensitivity Skills Revenue and Profit Oriented Previous experience with community engagement Excellent communication skills, verbal and written Able to work independently and creatively to close new sales opportunities Able to work and collaborate in a matrix environment Strong negotiation and relationship management skills What can you expect Competitive salary Performance bonus No dress code Pet-friendly (as long as your pet is friendly) Multiple online training opportunities Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends) Have your birthday off Amazing referral program with cash and global holiday packages; we know you hang out with other great people Extra country-specific benefits; we can tell you more during the application process