Job Description

Job Title:

Sales Manager - Freight Forwarding & Logistics

Location:

[Dubai]

Department:

Sales & Business Development

Reports To:

General Manager / Director of Sales

Job Purpose

The Sales Manager will lead and drive the sales strategy for the freight forwarding and logistics division, focusing on acquiring new customers, expanding existing accounts, and delivering revenue growth across air, sea, and land freight services. The role involves team leadership, client relationship management, and strategic market development to ensure sustainable business growth.

Key Responsibilities

1. Sales & Business Development

Develop and execute sales strategies to achieve revenue and profitability targets in freight forwarding and logistics. Identify and pursue new business opportunities across air, sea, and road freight sectors. Build and maintain strong relationships with key accounts and potential customers. Negotiate contracts, rates, and service agreements with clients.

2. Team Leadership & Management

Lead, mentor, and motivate the sales team to achieve individual and collective targets. Monitor sales performance and provide regular coaching and feedback. Set clear KPIs and ensure accountability within the sales department.

3. Market Intelligence & Strategy

Analyze market trends, competitor activities, and customer needs to identify new business opportunities. Develop pricing strategies and marketing plans in coordination with operations and finance teams. Represent the company at industry events, exhibitions, and networking functions.

4. Operational Coordination

Collaborate with operations and customer service teams to ensure service quality and client satisfaction. Ensure smooth handover of new clients to the operations team for service execution. Oversee credit control measures for customer accounts in coordination with finance.

Qualifications & Experience

Bachelor's degree in Business, Sales, Marketing, Supply Chain, or related field. Minimum 5-7 years of experience in sales within freight forwarding/logistics, including at least 2-3 years in a managerial role. Proven track record of meeting and exceeding sales targets. Strong knowledge of international shipping regulations, INCOTERMS, and customs clearance procedures.

Skills & Competencies

Excellent negotiation and communication skills. Strong leadership and people management abilities. High level of business acumen and market awareness. Ability to work under pressure and meet deadlines. Proficiency in MS Office and CRM systems.

Key Performance Indicators (KPIs)

Monthly and annual sales revenue targets achieved. Growth in new customer acquisition. Retention rate of existing customers. Profit margins on closed deals. Team performance against set KPIs.
Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED6,000.00 per month