Job Description

A leading Shipping company in Dubai looking for a Sales Manager and Sales Executive. Support Strategic Objectives ? To participate and provide support to create and implement Short & Long term Sales strategies and plans in line with the organizational mission and vision. ? To monitor market trends continuously to identify the business opportunities in order to enhance revenue on sales, client satisfaction and to provide suitable recommendations to management. ? To identify the business improvement opportunities and coordinate internally with Client Account Manager to expand the business operations. ? To act as a single point of contact to clients providing end-to-end sales solutions through effective coordination internally within Cargo line and externally with all the applicable parties. Sales and Service: ? To identify potential customers, negotiate as per price guidelines given and ensure maximization of profits and business opportunities. ? To regularly visit existing accounts validating our service levels and develop new revenue streams. ? To regularly visit the clients in order to providing invoices and to collect the due payments and handover the same to Finance Dept. ? To regularly liaise with clients, respond to their queries and to ensure their maximum satisfaction level on services. ? To have excellent client management and build a strong referral process and leverage on existing client relationships to attract other large clients. ? To internally coordinate with Client Account Management function and ensure quotations and proposals are sent on time and timely follow-up in order to win the business contract. ? To timely update all the business sales details from the beginning till end into FRESA system to enable to extract the necessary client updates. ? To internally coordinate with all applicable parties, provide key recommendations and timely escalations to management. Reporting / Internal coordination ? To coordinate internally with the relevant stakeholders in order to reconcile and to maintain the record of sales and customer information. ? To submit regular weekly / monthly MIS reports and present to management along with the recommendations as applicable. ? To internally coordinate with Accounts, Transportation, C & F, PRO, Customer Service section to ensure that smooth services are provided to clients. ? To provide the necessary support to internal team members in order to extend effective and efficient services to clients. WORKING ENVIRONMENT, INTERFACES AND DECISION MAKING Working Environment : Travel to meet clients. Contacts Internal : All departments External: Vendors / Clients Decision Making : Recommend policies and procedures. Provide recommendation to Management. Qualifications and Knowledge: Bachelor's degree in Logistics or Operations Management or MBA or BBA Knowledge and experience in MS office, Logistics Management software is preferred. Hindi & Tagalog spoken language preferred. Job Types: Full-time, Permanent Education:

• Bachelor's (Required)

• working in shipping company: 5 years (Required)
• selling freight forwarding services: 5 years (Required)
• working on FRESA software: 1 year (Required)

• Hindi or Tagalog (Required)