To achieve sales targets with retained gross margins on units (new and Trade Promotion Optimization) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV (Comma separated values) and NPS (Net Promoter Scores) throughout the customer journey.
What you will do:
Achieve monthly unit sale targets by taking the customer on a structured \xe2\x80\x9cone offer\xe2\x80\x9d journey
Maximize retained gross margins on unit sales to maintain branch profitability
Achieve monthly Finance and Insurance product sales targets
Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing revenue and Net Promoter Score/CSV opportunities
Achieve the set Trade-ins and Dealer Installed Options (DIO) Accessories sales targets
Manage leads to increase sales revenue (Tel/Web/Walk-in enquiries conversion to be at 25%).
Ensure capture of customer data in Fastrack (test drive, Emirates ID, email address, etc.) to enable efficiency and accuracy in the FT Dashboard for adequate referencing and follow-up.
Achieve personal and professional growth by attending and actively engaging in daily, weekly and monthly sales meetings.
Mandatory and recommended trainings to stay up to date with systems and product knowledge
Staying up to date with current brand campaigns and competitor campaign activities
Enhancing financial knowledge on available customer buying options
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