Job Detail

Sales Executive - Spare Parts (Dubai) Sales & Marketing

Our client a leading heavy Equipment/construction equipment trading industry is looking for a sales executive -spare parts

Key Accountabilities / Responsibilities

• Responsible for understanding customer needs, identifying business opportunities and improving customer satisfaction levels.
• Assisting the assigned customers on their parts needs, questions, clarification etc to the highest standards in order to maintain customer satisfaction.
• Follow the parts sales process until the submission of invoices to the respective customers. Coordinate timely delivery of parts, pre- pick, follow up of back ordered parts, updating the customers about the delivery /availability status to clients.
• Follow up / conversion of quotes given. Discuss /escalate the critical issues, complaints, developments, opportunities to the immediate supervisor or the outdoor team.
• Develop /attain technical knowledge about the co. products thru online training, onsite training or by the opportunities provided by the company.
• Work as a part of the team to achieve the department objective. Effectively communicate the company\xe2\x80\x99s sales activities, new products, campaign etc
• Comply the co procedure /formalities in the area of work.
• Timely submission of quotes
• Quote conversions
• Low sales returns
• Market Intelligence
• Qualifications: Diploma Mechanical Engineering/automobile engg/Science graduate
• Experience: 2-5 Years\xe2\x80\x99 experience in sparts sales
• Computer literate, Good oral and written communication skills.
• Passionate in sales, Technical understanding of automobiles and parts

Key Accountabilities / Responsibilities

• Responsible for understanding customer needs, identifying business opportunities and improving customer satisfaction levels.
• Assisting the assigned customers on their parts needs, questions, clarification etc to the highest standards in order to maintain customer satisfaction.
• Follow the parts sales process until the submission of invoices to the respective customers. Coordinate timely delivery of parts, pre- pick, follow up of back ordered parts, updating the customers about the delivery /availability status to clients.
• Follow up / conversion of quotes given. Discuss /escalate the critical issues, complaints, developments, opportunities to the immediate supervisor or the outdoor team.
• Develop /attain technical knowledge about the co. products thru online training, onsite training or by the opportunities provided by the company.
• Work as a part of the team to achieve the department objective. Effectively communicate the company\xe2\x80\x99s sales activities, new products, campaign etc
• Comply the co procedure /formalities in the area of work.
• Timely submission of quotes
• Quote conversions
• Low sales returns
• Market Intelligence

• Qualifications: Diploma Mechanical Engineering/automobile engg/Science graduate
• Experience: 2-5 Years\xe2\x80\x99 experience in sparts sales

• Computer literate, Good oral and written communication skills.
• Passionate in sales, Technical understanding of automobiles and parts

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