A Sales Development Representative (SDR) plays a critical role in driving revenue growth by identifying, engaging, and qualifying potential customers for the company's products or services. As the first point of contact in the sales process, the SDR is responsible for building a strong and consistent pipeline of qualified opportunities that enables the sales team to perform at its best.
This is a performance-driven outbound role, focused on pipeline creation through cold calling and qualification.
Key Responsibilities
Lead Generation & Qualification
Proactively conduct outbound calls to SME owners and decision-makers using targeted prospect lists
Assess prospects' interest, eligibility, and readiness for FlapKap's financing solutions
Appointment Setting
Secure and schedule high-quality, pre-qualified meetings between interested SMEs and FlapKap's Account Executives or Commercial Team
Pipeline Management
Accurately log and maintain detailed records of all outbound calls, conversations, and outcomes in the CRM system
Ensure a clear, structured, and reliable sales pipeline
Product & Market Understanding
Develop a strong understanding of FlapKap's financing products, SME use cases, and eligibility criteria
Engage prospects in informed, confident conversations while setting accurate expectations
Performance Management
Consistently meet or exceed daily, weekly, and monthly targets for outbound activity, qualified leads, and booked meetings
Requirements
Experience
1+ year of experience in sales, telemarketing, cold calling, or an SDR role
Background in B2B sales, fintech, financial services, or SME-focused roles is a strong advantage
Communication
Strong verbal communication skills in English
Confident, professional phone presence
Ability to handle objections and guide conversations effectively
Performance Mindset
Target-driven and highly self-motivated
Comfortable working in a quota-based, high-accountability environment
Resilient and able to perform consistently in a high-volume outbound role
Availability
Willingness to work in a fast-paced, performance-focused sales environment
Benefits
High-Impact Role
Join one of the fastest-growing fintech companies in the region and play a direct role in driving revenue by building the pipeline that fuels the entire commercial organization.
Performance-Based Growth
Clear, merit-based progression opportunities into Account Executive, Commercial, or broader revenue roles for top performers.
Training & Enablement
Hands-on product training, ongoing sales coaching, and exposure to real-world SME financing use cases in a high-performance environment.
Compensation & Upside
Competitive base salary with aggressive USD-denominated commissions, offering significant upside for high achievers.
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