Job Description

We are seeking an experienced Sales cum Customer Service Executive to join our team, specializing in personalized product solutions. This role is focused on chat-based interactions, where you will engage with customers, understand their requirements, and guide them toward suitable customized products.

Key Responsibilities:

Actively engage with customers via chat to provide prompt, professional support.

Understand customer needs and recommend personalized product options.

Convert inquiries into sales through persuasive and consultative selling techniques.

Ensure a smooth and satisfying customer experience from inquiry to post-sale follow-up.

Meet and exceed assigned sales targets to become eligible for commission-based incentives.

Compensation:

Base Salary: AED 2,500/month

Incentives: Attractive commission structure upon achieving sales targets.

Requirements:

Minimum 1-2 years of experience in sales or customer service (preferably in e-commerce or customized products).

Strong communication skills and a customer-first mindset.

Proficient in written English with a persuasive yet service-oriented tone.

Self-motivated, target-driven, and organized.

Note: This role is not open to freshers. Only candidates with relevant prior experience in sales or customer support will be considered.

Job Type: Full-time

Pay: AED2,500.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

Sales: 2 years (Required)

customer service: 2 years (Required)

Language:

English (Required)

Location:

Dubai (Required)

Application Deadline: 01/06/2025

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED2,500.00 per month