Job Description

Sales & Customer Service Executive - Chat Support (Customization Products)

We are seeking an experienced

Sales cum Customer Service Executive

to join our team, specializing in personalized product solutions. This role is focused on

chat-based interactions

, where you will engage with customers, understand their requirements, and guide them toward suitable customized products.

Key Responsibilities:

Actively engage with customers via chat to provide prompt, professional support. Understand customer needs and recommend personalized product options. Convert inquiries into sales through persuasive and consultative selling techniques. Ensure a smooth and satisfying customer experience from inquiry to post-sale follow-up. Meet and exceed assigned sales targets to become eligible for commission-based incentives.

Compensation:

Base Salary:

AED 2,500/month

Incentives:

Attractive commission structure upon achieving sales targets.

Requirements:

Minimum 1-2 years of experience

in sales or customer service (preferably in e-commerce or customized products). Strong communication skills and a customer-first mindset. Proficient in written English with a persuasive yet service-oriented tone. Self-motivated, target-driven, and organized.
Note: This role is not open to freshers. Only candidates with relevant prior experience in sales or customer support will be considered.

Job Type: Full-time

Pay: AED2,500.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:

Sales: 2 years (Required) customer service: 2 years (Required)
Language:

English (Required)
Location:

Dubai (Required)
Application Deadline: 01/06/2025