Job Description

Sales Coordinator (M/F)

The Sales Coordinator will help ensure the professional handling of all Transitory Bids (RFI/RFP) for the benefit of Accor hotels in North Africa. Help maintain good quality of customer data on ANAIS (Salesforce) and track sales KPIs. Provide the necessary support to hotels during contract season (RFI/RFP) and for local contracts. Animate training on essential tools for hotels and animate the ANAIS community. (Webinars, creation of user guides, newsletters) Support the commercial team in terms of reporting, organization of events, daily activities. Manage and develop a customer portfolio in reactive mode Ensure effective coordination between the different departments to provide solutions to hotels on commercial matters Your main responsibilities:

Communicate with Global Sales/ ISC network and hotels in North Africa to ensure all RFPs are followed up in a timely manner (meet RFP deadlines, consolidate and follow up with hotels). Coordinate the launch of the RFP and the loading of contracts on ANAIS and GDS in accordance with current procedures. Animate the community of ANAIS (Salesforce) Hotels users and carry out training, to ensure the proper use of the tool, in particular the loading of Activities (dashboards, webinars, creation of user guides, etc.). Support international sales activities (trade missions, events, trade shows, activities, workshops, newsletters...). Help to accurately track centrally managed accounts: (Key and strategic accounts) production loading, liaisons, UPE, IFIIR.

Qualifications

Your experience and skills include:

Bachelor Degree/ BAC+3 in sales or marketing Hotel sales experience is an advantage Fluency in French and English, both written and spoken is essential (fluency in other languages is an advantage) Ability to manage a varied and heavy workload and to multi-task across many disciplines on a daily basis. Excellent communication and presentation skills Team spirit - open-mindedness - flexibility Computer skills (Word, Excel, PowerPoint) Experience with Cvent/Lanyon procurement tool is an advantage

Full time