Sales Coordinator The Sales coordinator- Groups is responsible to support and assist the Sales Managers in their daily functions as well as to ensure the efficient functioning of the sales office.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing: * Preparation of proposals and sent within 24 hrs and contracts within 48 hrs.
Appropriate filing and recording of contracts and client related correspondence
Collect and own Sales Managers faxes in their absence from the office
Qualify general inquiries, respond personally, and direct to appropriate Sales Manager
Respond to enquiries from established and prospective customers in the absence of Sales Managers
Handle and file appropriately the employee action forms related to vacations/ sick leave
Daily Arrival list to be printed every morning and handed over to the Sales Manager for review
Ensure the distribution of pertinent information to all departments and maintain an orderly working environment
Ensure prompt and courteous service is extended to both internal and external customers
Maintain the records and files related to the daily functioning of the Sales office
Assist with the administrative duties and enquiries of the Sales and Catering office when required
Maintain current sales and promotional literature and have a complete knowledge of hotel\xe2\x80\x99s services and facilities
Assist with Travel trips and related logistics
Delphi and database audit and maintenance
Assist in the organization and coordination of specific functions and promotions/ client events handled by Sales Manager(s) i.e. familiarization tours, monthly luncheons, Trade Shows,
Assist in various office statistics, reports and presentations.
Your experience and skills include:
Bachelors degree and/or Hotel Management degree preferred
Experience handling Group Business an asset
Minimum of 1 years experience in hotel catering and conference sales/sales. Additional experience in the hospitality industry an asset.
Good understanding of luxury market
Possess or attain affiliation with leading industry Association within three years of hire/taking position
Working knowledge of Opera, Word, Excel, Meeting Matrix and PM systems.
Good understanding of all hotel departments particularly housekeeping, front office, banquets and kitchen
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS