Reference Code: 2004-01 Job Title: Sales Coordinator - Dubai Category: IT Hardware : Maxtouch Computers, part of Maxxcom Group of Companies founded in 2003, offers high-quality brands of IT products. Our product line includes Data Center solutions, Storage, Security, Networking, Software, Hardware, Services, and Telecommunications. Our client has 6 branch locations around the world (Dubai, Jebel Ali, Al Ain, Abu Dhabi and Africa). Job Title: Sales Coordinator \xe2\x80\x93 Dubai Job Responsibilities \xe2\x80\x93 Responding to the regular and routine customer inquiries regarding products, pricing, sampling, technical information and dispatch related information on calls and emails in a timely and accurate manner. Providing Back office support to the sales team. Escalating inquiries from customers or clients to the sales team and responding with follow up actions to ensure high-level customer satisfaction. Following up with all customers for payments or any other critical issues Organizing Product sample to the customers after coordinating with the sales team. Maintaining and updating database of customer contacts on CRM system Key Skills: Key Skills: Politeness, confidence, tact, patience and diplomacy while dealing with complex problems Mandatory: Good communication, telephone etiquette, listening and presentation skills Candidate having exp as sales coordinator/customer support in a reputed firm Location: Dubai Required Experience: 2-8 yrs Positions: 1
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