Job Responsibilities: (These are the fundamental job duties regularly performed by the employee in the position.)

Description

Description

Performance Indicators

Creating Business & Delivering Results:

• Achieve Sales targets.
• Add value to every Sale by promoting Add-ons.

• Sales target achievement
• Finance / Insurance penetration
• CPO vehicles sold
• Achievement of leads & referral conversion rate

Customer Area:

• Consistently exceeds customer expectations.
• Assist the customers in making the correct choice of vehicle and build loyalty by providing a personalized, tailored sales experience.
• Ensure a smooth, clean and defect free delivery of sold vehicles as promised to customers.
• Ensure that all contact (written, oral and personal presentation) with customers is conducted in such a manner as to enhance the company\xe2\x80\x99s reputation.

• Overall Satisfaction in CPO
• Number of test drives
• Achieving targeted level of customer satisfaction and growth targets.

Process Area:

• Generate lead for every enquiry.
• Follow up on the leads created to convert to sale.
• Ensure individual compliance to Company and Sales Process.

• Number of leads generated
• Enquiry closing ratios

Other:

• Ensure Product knowledge is up-to-date.
• Timely attendance
• Live AAC Core Values - Integrity, Commitment, Adding Value & Never being satisfied.
• Team Work: Work closely with all relevant departments / colleagues, to deliver exceptional business performance.

• Understanding the expectations of the job and remaining abreast of new developments in market.
• Maintaining harmonious and effective work relationships with co-workers.
• Sharing information and resources with others to promote positive and collaborative work relationships.
• Timely and accurate generation of relevant reports.

Qualifications

Qualifications / Experience / Competencies: (Consider Education / Experience type and minimum level; Special skills; Certifications and licenses etc.)

• Graduate preferred
• 2-3 years in a similar or related function with proven record in vehicle sales
• UAE industry/region experience preferred
• Strong written, verbal and communication skills
• English a must, Arabic an added advantage
• Strong negotiation skills \xe2\x80\x93 assertive / persuasive
• Commercial awareness
• Problem solving capability
• Good interpersonal abilities; ability to get along with diverse personalities
• Results and people oriented

AW Rostamani Group