Job Requisition ID: [[148063]]

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Responsible for selling Spare Parts and Accessories to wholesale Parts customers

What you will do:
Managing and achieving Parts sales target according to plan & Developing Parts sales volumes in his designated area.

Receive customer enquiries. Assist wholesale account customers in selecting required Parts or Accessories in friendly, professional and efficient manner. Advise the customers on benefits of using genuine Parts

Ensure that the quotations, sales orders and application of customer discounts or special prices are performed as per the standard operating procedures.

Follow-up on Parts back-orders so that customers receive timely information on the status of back-ordered Parts and ensure that such parts are delivered to the customer on the promised date.

Warehouse Management & Operations, need to check the consignment accuracy with all the related document before shipment.

Ensure customer complaint/s are addressed within the minimal time and customers are given the value for their spending.

Required Skills to be successful:
Bachelor\'s degree or diploma in any related field

Min. 5 years\' experience in spare parts operation

Experience in selling spare parts for commercial vehicles (wholesale)

Good communication skills

About the Team:
The role report to Head of Parts, this role is the most critical contributor and needs to demonstrate an extremely high level of relationship with clients

What equips you for the role:

Bachelor\'s degree or diploma in any discipline or equivalent
Minimum 5 - 7 years\' work experience in automotive or equipment spare parts especially Heavy Commercial Vehicles, industrial products & Construction Equipment\'s,

Computer Skills: Microsoft Office products. Ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations
Communication: Ability to communicate effectively with customers and company personnel.
Relationship building: Needs to have the ability to build and maintain friendly, warm relationships with customers.

Must have cross-cultural sensitivity

Interpersonal Skill, Knowledgeable (Spare Parts) Positive Attitude, Team Player, Continuous Improvement behaviour & Quick Learner and Ability to Learn & Grow.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world\'s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Al-Futtaim