Job Description

Sales Associate - Fashion Retail Customer Service Dubai
Role Summary
Apparel Group is seeking a Sales Associate for our fashion retail outlet in Dubai. This full-time role focuses on delivering exceptional customer service, converting walk-ins to buyers, and ensuring smooth point-of-sale operations. You'll be a key brand ambassador, contributing to the store's performance while upholding visual and operational standards.
Job Details
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Open
Candidate Current Location: Open
Job Type: Full Time
What You'll Do

• Greet and assist customers in selecting products aligned with their preferences
• Apply the GUEST selling model: Greet, Understand, Explain, Sell, Thank
• Promote the Club Apparel loyalty program to boost repeat business
• Stay informed about all group brands to enable suggestive selling
• Ensure merchandise is displayed in line with visual standards and stock norms
• Record inventory movement and maintain stock reports
• Handle POS duties, including billing, issuing receipts, and processing refunds or exchanges
• Monitor and tally cash till at the start and end of shifts
• Maintain high standards of grooming, product knowledge, and customer service
• Adhere to SOPs and Loss Prevention policies
• Be available for flexible hours during promotions or peak business periods

Ideal Profile

• Previous experience in fashion retail or customer-facing roles is preferred
• Well-groomed, polite, and customer-oriented with good interpersonal skills
• Comfortable with handling cash, credit card transactions, and operating POS systems
• Flexible schedule with availability for shifts, weekends, and overtime
• Detail-oriented with a focus on merchandise presentation and stock accuracy
• Strong team player with awareness of in-store security and confidentiality

Why Join Us

• Join one of the region's fastest-growing retail groups
• Access brand training and development programs
• Competitive pay and performance-based incentives
• Career progression opportunities in fashion retail operations

About the Company
Apparel Group is a global retail powerhouse headquartered in Dubai, operating more than 75 international fashion, footwear, and lifestyle brands. With a focus on innovation and customer satisfaction, we create dynamic career opportunities in retail across the GCC. Join Apparel Group and shape your retail journey in a vibrant and supportive environment.
Job Title Sales Associate - Fashion Retail Customer Service Dubai
Sales Associate - Fashion Retail Customer Service Dubai
Role Summary
Apparel Group is seeking a Sales Associate for our fashion retail outlet in Dubai. This full-time role focuses on delivering exceptional customer service, converting walk-ins to buyers, and ensuring smooth point-of-sale operations. You'll be a key brand ambassador, contributing to the store's performance while upholding visual and operational standards.
Job Details
Job Location: Dubai, United Arab Emirates
Industry: Retail
Function: Retail
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Open
Candidate Current Location: Open
Job Type: Full Time
What You'll Do

• Greet and assist customers in selecting products aligned with their preferences
• Apply the GUEST selling model: Greet, Understand, Explain, Sell, Thank
• Promote the Club Apparel loyalty program to boost repeat business
• Stay informed about all group brands to enable suggestive selling
• Ensure merchandise is displayed in line with visual standards and stock norms
• Record inventory movement and maintain stock reports
• Handle POS duties, including billing, issuing receipts, and processing refunds or exchanges
• Monitor and tally cash till at the start and end of shifts
• Maintain high standards of grooming, product knowledge, and customer service
• Adhere to SOPs and Loss Prevention policies
• Be available for flexible hours during promotions or peak business periods

Ideal Profile

• Previous experience in fashion retail or customer-facing roles is preferred
• Well-groomed, polite, and customer-oriented with good interpersonal skills
• Comfortable with handling cash, credit card transactions, and operating POS systems
• Flexible schedule with availability for shifts, weekends, and overtime
• Detail-oriented with a focus on merchandise presentation and stock accuracy
• Strong team player with awareness of in-store security and confidentiality

Why Join Us

• Join one of the region's fastest-growing retail groups
• Access brand training and development programs
• Competitive pay and performance-based incentives
• Career progression opportunities in fashion retail operations

About the Company
Apparel Group is a global retail powerhouse headquartered in Dubai, operating more than 75 international fashion, footwear, and lifestyle brands. With a focus on innovation and customer satisfaction, we create dynamic career opportunities in retail across the GCC. Join Apparel Group and shape your retail journey in a vibrant and supportive environment.
Post Details
Job Start Date
Salary from 5000.00
Salary to 7000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location