Sales And Service Assistant
Dubai, United Arab Emirates
Job Description
Relationship Management
Action customer requests, respond to customers\xe2\x80\x99 needs, complete sales and service activities and ensure complaints are resolved in order to build long-term customer relationships and support revenue generation
Policies, Processes, Systems and Procedures
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Self-Management
Manage self in line with the Bank\xe2\x80\x99s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank\xe2\x80\x99s required levels of service in all internal and external customer interactions
Skills
Minimum 2 to 3 years\xe2\x80\x99 experience of Business Banking
- Experience in client contact environment
- Sales experience
- Ms Word, Excel, PowerPoint, Outlook, Internet/Intranet.
- Strong knowledge of spoken and written English
- Good verbal and written communication skills
- Good organizational and interpersonal skills
- Ability to work under pressure
- Strong process and business analytics skills
- Team Work
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Job Detail
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Job IdJD1647065
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned