Job Description

Svarna Training Institute is an award-winning educational and training center in Dubai. We provide top-notch training programs and IELTS preparation courses and 56+ KHDA approved Courses helping students achieve their dreams. We are looking for a highly motivated and skilled

Sales and Operations Coordinator

to join our team and contribute to our mission of providing exceptional education and support to students.

Key Responsibilities

1. Lead Generation and Follow-Up

Proactively follow up with students for inquiries through direct meetings, live chat, phone calls, WhatsApp, and emails. Maintain accurate track records of leads, inquiries, and follow-ups to ensure smooth communication and conversion. Work towards generating more leads and achieving targets, earning commission for exceeding goals.

2. Student Guidance and Support

Provide detailed guidance and information to prospective students about our programs, admission procedures, eligibility, and associated costs. Build strong relationships with students, offering personalized advice and assistance to meet their individual needs.

3. Administrative Tasks

Manage and maintain student records and inquiries in an organized and efficient manner. Ensure timely responses to inquiries and follow-up actions, coordinating effectively with the team. Assist in daily operational tasks, including reporting and documentation.

4. Customer Service and Relationship Management

Handle student concerns and queries professionally, ensuring a positive customer experience. Foster relationships with students from diverse backgrounds, creating a welcoming and supportive environment.

Required Skills and Qualifications

Follow-Up Skills -

Ability to consistently follow up with students and convert inquiries into registrations.

Time Management -

Strong organizational and time management skills to handle multiple tasks efficiently.

IT Proficiency -

Proficient in Microsoft Office (Word, Excel, PowerPoint) and general administrative software.

Customer Service -

Relationship management skills to build trust and rapport with students.

Work Ethic -

Capable of working under minimum supervision and taking initiative to achieve targets.

Interpersonal Skills -

Ability to work effectively with people from diverse backgrounds.

What We Offer

Competitive salary package, Plus additional commission for lead generation and achieving sales targets. A collaborative and supportive work environment. Opportunities for professional growth and development.
If you're a dynamic, detail-oriented individual with a passion for education and a knack for sales and administration, we want to hear from you!

How to Apply

Submit your CV and a cover letter to

admin@svarnainstitute.com

. Please include

"Application for Sales and Operations Coordinator"

in the subject line. Or Apply through LinkedIn- Easy apply

Experience

Sales: 3 years (Required) Admin: 3 years (Required)
Job Types: Full-time, Permanent

Pay: From AED3,000.00 per month

Application Question(s):

Do you have your own visa, sponsored visa? (Optional)
Language:

English (Required) Hindi (Required) * Urudu (Preferred)