Job Description

Overview:

We are looking for a dedicated, proactive, and highly organized Assistant to support the daily operations of GoGoVillage (indoor kids' playground) and GoGoParty (premium kids' events & decoration services). This role requires someone who can manage communication, coordinate bookings, research new opportunities, and assist with both operational and administrative tasks in a fast-paced children's activity business.

Key Responsibilities:

Administrative & Communication:

- Follow up with customers, suppliers, partners, and internal staff.

- Send professional emails and respond on behalf of the company.

- Manage WhatsApp and email communication for both GoGoVillage & GoGoParty.

- Prepare basic reports, documents, quotations, and customer follow-ups.

- Maintain calendars, reminders, and daily task lists.

Operations & Coordination:

- Assist in booking kids' events, birthday setups, playground activities, and special events.

- Coordinate with decoration teams, photographers, balloon artists, and venue partners.

- Support scheduling and organizing meetings with schools, malls, nurseries, and clients.

- Help with daily operational follow-ups for playground activities and event preparations.

- Track bookings, customer requests, and ensure timely execution of tasks.

Research Tasks:

- Research new locations for kids' events (villas, parks, beaches, community centers, hotels).

- Identify new business opportunities, suppliers, vendors, and kids' activity trends.

- Collect and compile information on malls, nurseries, hotels, and events across the UAE.

- Support marketing research for influencers, seasonal events, and collaboration partners.

Customer Service:

- Assist with inquiries regarding birthday party packages, indoor playground services, and custom event setups.

- Provide friendly and professional communication with parents and clients.

- Ensure customer satisfaction by following up before and after events.

Support for GoGoVillage:

- Help with scheduling group bookings, school visits, and daily play sessions.

- Coordinate with staff regarding playground activities and special events.

Support for GoGoParty:

- Assist in managing decoration schedules (balloons, themed setups, tables/chairs, backdrops).

- Follow up with clients on theme selection, event timing, and customization options.

- Coordinate with suppliers for props, balloons, accessories, and event materials.

Requirements:

- Strong organizational and multitasking abilities.

- Fluent English (spoken and written).

- Experience with email communication and professional writing.

- Comfortable using WhatsApp Business, Excel/Sheets, Google Maps, and booking tools.

- Ability to research efficiently and work independently.

- Strong communication skills and polite customer interaction.

- Background in kids' activities or events is an advantage but not mandatory.

- Must be responsible, reliable, and able to handle fast-paced operational tasks.

Work Environment:

- Dynamic and exciting business focused on kids' entertainment and premium events.

- Friendly team, supportive work culture, and opportunities to grow.

- Mix of administrative work, customer coordination, and event-related tasks.

Job Type: Full-time

Pay: From AED3,500.00 per month

Ability to commute/relocate:

Al Barsha: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Required)
Experience:

UAE: 4 years (Required)
Language:

Arabic (Preferred) * English fluently (Required)