Job Description

About the Role:

YOOCHA MATCHA is a dynamic matcha supplier for 800 + cafes & speciality coffee shops across GCC. We're looking for a dynamic Sales Coordinator to play a key role in fostering positive client relationships, managing sales processes, and ensuring seamless coordination between clients and the sales team in the GCC.

Your Responsibilities include:

Serving as the main point of contact for clients, maintaining regular communication to ensure satisfaction and retention. Handling client inquiries, resolving concerns, and addressing any product-related or service issues in a timely and professional manner. Collaborating with the sales team to ensure timely order processing, delivery, and customer satisfaction. Maintaining an accurate and up-to-date sales pipeline in the CRM, tracking all sales activities. Overseeing client order fulfilment, handling order processing, payment coordination, delivery tracking, and post-purchase client support. Producing weekly and monthly sales reports, monitoring key metrics like orders, revenue, and new clients. Managing the CRM database, ensuring accurate and up-to-date client information. Assisting the sales team with prospecting, lead generation, and follow-up activities.

Requirements:

Bachelor's degree in Business Administration or a related field. At least 1 year of experience in a sales support or coordination role. Fluent in English and Arabic; both written and verbal. Strong teamwork, organizational, and customer service skills. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Familiar with customer relationship management (CRM) systems. Currently in UAE and ready to start.

Please note this role is open for native Arabic speakers. Shortlisted applicants will be contacted within 48 hours.

Job Types: Full-time, Permanent, Fresher

Pay: AED5,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

Sales: 1 year (Preferred)
Language:

Arabic (Required)
Location:

* Dubai (Preferred)