BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Job Purpose:

Responsible for driving B2B sales growth through lead generation, cold approaching, and

nurturing client relationships. The purpose of this role is to identify potential B2B clients, introduce them to the benefits of gift cards, and close deals by understanding their needs and budget. Additionally, the role involves providing exceptional customer service to B2B clients, collaborating with internal teams to ensure seamless order fulfillment, and continuously developing expertise in the industry.

Job Details - Key Responsibilities and Accountabilities:

• Actively seek out new sales opportunities through cold calling, networking, and social media

• Conduct market research to identify selling possibilities and evaluate customer needs.

• Keep accurate and timely pipeline records and update the CRM.

• Prepare and deliver appropriate presentations on products and services.

• Lead the day-to-day client relationship and support Ops team handling client onboarding & order fulfillment.

• Follow escalation procedures for critical issues and work closely with the internal operation team.

• Follow sales and business development practices across fintech and implement a routine to manage all dedicated accounts.

• Create frequent reviews and share sales reports.

Personal Characteristics and Required Background:

• Proficiency in using CRM software to manage leads, opportunities, and customer interactions.

• Familiarity with LinkedIn as a tool to generate leads and reach out to key prospects.

• Familiarity with the gift card industry or experience in selling similar products/services.

• Good commercial acumen with an understanding of the clients\' procurement process.

• Ability to negotiate deals with clients.

Education and Experience:

• +2 years of sales experience, in a high-growth, fast-paced B2B environment.

• Bachelor\'s degree in a relevant discipline

• Well versed with Microsoft Office, and CRM applications.

WHAT WE OFFER

• At Majid Al Futtaim, we\'re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We\'re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Majid Al Futtaim