Why join us?

HAY is where everyday designs are reimagined. Wherever we look, we discover design \xe2\x80\x93 and every piece we create is an answer to a question. Collaboration is at the heart of HAY. Drawing inspiration from art, architecture, and fashion, we work with the best international designers to experiment with new materials, new technologies, and new ideas. Our goal is to create affordable, long-lasting products that are highly considered, quietly forward-thinking, and relevant to real life.

Our purpose is to design for the good of humankind. It\xe2\x80\x99s the ideal we strive toward each day in everything we do. Being a part of HAY means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HAY to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About the Job

We are excited to offer a fantastic opportunity for an energetic and highly motivated sales and account assistant to join our HAY team.

Based in Dubai, the sales and account assistant role forms part of the Middle East, Africa and UK team, referring to the Head of Regional Sales UK, IE, MEA.

Your role will be to efficiently support the MEA sales team, executing the day to day sales and account administration, in support of business growth and objectives, whilst being an expert brand ambassador to all A&D, dealer, and end-user clients that may visit the showroom we share with MillerKnoll. The position is an important link between the MEA sales team, HQ in Denmark, and the HAY dealer network across the MEA region.

Providing a high level of support to the MEA sales team, dealers, and A&D clients your responsibilities will include:

• Responding to customer specific enquiries
• Processing of quotations: deliver accurate quotations in a timely manner, communicating project and product-specific requirements
• Project management: high understanding of internal and external stakeholders keeping them updated of any changes
• Sample co-ordination & distribution
• Coordination and management of all consignment stock and mock-up requests
• Coordinating the communication and workflow between our dealers, customers, and the internal HQ departments: production, compliance, sales support, logistics etc
• Emailing of HAY campaigns, pricelists, news to MEA dealer network
• Filtering and response to all emails associated to HAY online requests
• Trade application process: facilitate a prompt and thorough review of all trade applications, complete account set up for new accounts
• Work closely within the team to support growth and optimise business opportunities
• Creation of product proposal presentations/BOQ\xe2\x80\x99s in alignment with the MEA sales team
• Ensuring the CRM pipeline is up to date
• Planning and coordination of HAY events within the MEA region
• Management of MEA stocks and event giveaways
• UAE sample kit checks in alignment with product launches and discontinuation
• Ad-hoc A&D meetings within the UAE if the Export Sales Manager is travelling

Other important tasks within this role:

• Direct customer contact
• Ad-hoc meetings with clients in HAY / MillerKnoll showroom
• Developing a close relation HAY MEA dealers
• Identifying new business opportunities
• Inspire, counselling, follow up and customer care
• Close contact to sales operation in Denmark

Are You the Account Assistant We Are Looking For?

As a person we imagine you to be curious by nature, as well as a people person who thrives in a collaborative teamwork. Besides this, we are looking for you who:

• Have demonstrated a high level of customer service from working in design office or interiors showroom
• Possess excellent communication and interpersonal skill
• Plan an effective work week, while setting priorities and re-focus as tasks are added with competing deadlines
• Have strong organizational capabilities
• Are a self-motivated person, continuously willing and interested in learning and developing new skills
• Maintain a comprehensive overview and knowledge of HAY\xe2\x80\x99s product portfolio in fast-paced environment
• Displays commitment to continuous improvement
• Develop and focus on teamwork in the UK / MEA team and sales operations in Denmark
• Prioritize time between sales backup and customer development
• Build and develop strong customer relations
• Update pipeline

Who We Hire?

Simply put, we hire everyone. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We\xe2\x80\x99re committed to equal opportunity employment, including veterans and people with disabilities.

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