Description

Rooms Administrator - Lodging - The Emirates Academy of Hospitality Management

United Arab Emirates

JOB DESCRIPTION

About Jumeirah and the Emirates Academy of Hospitality Management

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

The Emirates Academy of Hospitality Management (EAHM) in Dubai is one of the world\'s leading hospitality business management schools and an integral part of the global luxury hotel company, Jumeirah Group. It is a leading provider of university-level hospitality business education and offers both undergraduate and postgraduate degrees designed to develop the hospitality leaders of the future. All programmes of study are fully accredited by the Ministry of Higher Education in the United Arab Emirates, the Institute of Hospitality in the United Kingdom and THE-ICE (International Centre of Excellence in Tourism and Hospitality Education) in Australia. It is also a higher education member of the Council of International Schools (CIS).

About the Job:

An opportunity has arisen for a Rooms Administrator to join The Emirates Academy of Hospitality management Lodging. The main duties and responsibilities of this role are.

Registers guests staying at EAHM Lodging, Students and Jumeirah Cross Charges; manage their check in and out.

Deals with all internal and external customers according to the Jumeirah Hallmarks and Guiding Principles

To carry out cashiering duties for lodging guests and resident students

To setup the amenities in the lodging studios for arriving guests & new students, studios are duly checked before guest arrival.

Ensures that the reception desk is covered at all times.

Is fully conversant with the Academy services and facilities and its departments.

Ensures that enquires/requests are addressed according to the Academy standards.

Ensures that the reception desk, reception foyer and the auditorium anteroom are clean and tidy at all times.

Ensures that the reception desk display of brochures is regularly maintained, and business cards left by visitors are passed on to the relevant member of staff or the Marketing Office.

Answers and transfers telephone calls in accordance with the Jumeirah Standards.

Time management is essential, as this diverse role covers multiple duties, including covering the reception if and when required.

Is fully aware of the fire alarm system and evacuation procedures.

About you:

The ideal candidate for this position will have the following experience and qualifications.

Minimum 02 Years of Experience in Front Office

Advanced Knowledge in Opera / Opera Cloud

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g., fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise.

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks.

Customer service attitude

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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TRENDING

Job Identification 812

Job Category Administration

Apply Before 03/31/2023, 03:28 PM

Job Schedule Full time

Locations Umm Suquim 3, Dubai, AE

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