"Manage and track RMA requests, coordinating with customers, service teams, and vendors to ensure timely resolution."
"Oversee the repair, refurbishment, and return processes for defective and rotating items."
"Liaise with service centres and external vendors to process warranty claims and manage turnaround timelines."
"Ensure the availability of replacement units for customers and warranty claims."
"Monitor and report on all RMA activities, ensuring timely updates and resolution of open cases." Coordinate with warehouse, sales, fulfilment, and accounts teams to ensure end-to-end operational efficiency
The Candidate must have IT background & good knowledge in Excel
Job Type: Full-time
Pay: AED3,500.00 - AED4,500.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
RMA (Return Merchandise Authorization) Coordinator Experience is Mandatory
Experience:
* RMA (Return Merchandise Authorization) Coordinator Mandatory: 2 years (Required)
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