Job Description

Key Responsibilities:

1.Lead Generation and Outreach:

Assist in identifying potential clients through research and networking. Conduct initial outreach via calls, emails, or social media to introduce products and services.
2.Customer Interaction and Support:

Build and maintain relationships with assigned clients. Provide basic product information and handle general client inquiries. Forward complex queries to the Sales Executive for resolution.
3.Sales Coordination:

Collaborate with the Sales Coordinator to ensure accurate documentation of customer interactions in Excel. Follow up on quotations and proposals sent to clients. Monitor and update the lead pipeline and sales status in shared Excel sheets.
4.Market and Product Knowledge:

Stay updated on the company's hardware offerings and pricing structures. Monitor market trends and share insights with the Sales Executive.
5.Reporting:

Prepare daily and weekly reports of lead generation activities and progress using Excel. Provide updates on client follow-ups and feedback to the Sales Executive.
6.Learning and Development:

Attend training sessions to develop product knowledge and sales skills. Shadow the Sales Executive during client meetings and presentations to gain experience.
7. After-Sales Support:

Provide clients with training or instructions on hardware usage if required. Coordinate with the Sales Coordinator and technical support team to address customer queries and complaints promptly. Coordinate return merchandise authorization (RMA) processes, including warranty claims. Conduct follow-ups to gather feedback and identify opportunities for additional services or sales.
Qualification: Higher secondary and above

Gender : Male

Job Type: Full-time

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month