When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You\'ll understand that Deloitte is a Global brand with an uninterrupted presence since 1926. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).
A career in Risk Advisory is all about helping our clients managing the risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance, risk management and risk & regulatory consulting including IT security services. By becoming a Risk Advisory professional with Deloitte & Touche Middle East means that you will gain a wealth of knowledge& experience across a wide spectrum of industries. Diversity is not just a part of the business landscape in the region but also an integral part of Deloitte & Touche Middle East. Just as we are committed to seeing our clients excel, we are committed to providing you with the right environment to learn and grow and to tailor a career to your needs.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
Lead the way
Serve with integrity
Take care of each other
Foster inclusion
Collaborate for measurable impact
During your tenure as an Assistant Manager - Learning & Development, you will support the Risk Advisory Middle East Risk Internal Client Services (ICS) team in working on practice initiatives, and collaborating with teams to develop Learning & Development including but not limited to the following:
Responsibilities:
Learning Focus & Learner Experience:
Formulate talent development solutions for employees in areas related to performance management and learning & development
Support employees in shaping their talent development agendas and strategies
Lead the delivery of different talent development interventions and processes including annual
performance management cycles and training cycles
Scoping and capturing employees\' requirements and transform them into practical talent development solutions
Act as a focal point with employees regarding different talent development services and offering
Oversee the quality of solutions and service provided to clients
Manage, coach, and develop a team of talent development associates
Manage \'classroom/ hybrid\' programs with the key stakeholders involved
Coordinates everything related to the classroom, virtual, hybrid programs: invitations, LMS
(Saba Cloud) administration, attendees\' management, material preparation (incl. printing), room
set-up, food & beverages, engagement & team building activities etc.
Provides onsite support at L&D programs/events and is part of the pre & post event logistics/project team
Creating & maintaining the annual training calendar
Takes an active role in maintaining the relationship with the business to align L&D needs with internal learning options; also supports in content curation & creation
Revamps the existing learning pathways in liaison with subject matter experts
Internal Process:
Ensures L&D team processes are aligned and adhere to Global Quality & Compliance processes
Works closely with the Global L&D teams to drive technical certification programs in the region
Coordinates and supports reports related to the learning management systems
Uploads all training programs into the relevant internal portals or systems
Prepares appropriate forms, correspondence, and records regarding course attendance, feedback on programs, instructors, etc.
Takes ownership of Technology specific learning resources and libraries from end to end
Learning content design and delivery; creation of related materials
Coordinates the participation of facilitators/guest speakers for programs when necessary
Coordinates material production and inventory for assigned courses
Prepares and send program communication and advanced material packages to participants
Sets up and supports online and/or virtual learning
sessions
Learning & Growth:
Look for areas of continuous improvement across the Learning & Development function
Works on additional projects related to people experience programs/ initiatives as assigned
Demonstrates a culture of continuous learning within the Learning & Development team and benchmark against best practices in the HR industry and region-specific
Acts as a key resource and liaison to other functional areas of the business, building crossfunctional relationships as needed
Leadership Capabilities:
Acts as a role model, embracing and living our purpose and values, and recognizing others for
the impact they make
Develops high-performing people and teams through challenging and meaningful opportunities
Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
Qualifications:
Bachelor\'s in business administration/ equivalent
8-12 years of prior experience in learning and development
Experience with Big 4 is preferred
Excellent written and verbal communication (English) skills and Arabic is a plus
Should be a team worker
Hands-on experience in MS-office applications, with a focus on Excel and PowerPoint
Able to multi-task in a demanding environment with flexible working hours