Job Description

We are seeking a dedicated and passionate Riad Supervisor to lead our intimate, luxury wellness-focused Riad in the heart of Morocco. With fewer than 10 elegantly designed rooms, our property emphasizes a holistic approach to guest well-being, blending traditional Moroccan hospitality with modern wellness practices. This role is perfect for someone who thrives in a serene, personalized environment and is committed to creating transformative experiences for international guests.

Key Responsibilities:

Hygiene Control:

Oversee daily cleaning protocols, sanitation standards, and health compliance to ensure the highest levels of cleanliness and safety throughout the Riad, including guest rooms, common areas, and wellness facilities.

International Client Management:

Handle reservations, check-ins/outs, and personalized guest interactions for a diverse global clientele. Provide multilingual support (English, French, and Arabic preferred), resolve inquiries, and curate bespoke experiences to exceed expectations.

Wellness and Holistic Focus:

Promote and integrate wellness programs such as yoga sessions, spa treatments, meditation retreats, and holistic therapies. Use digital tools (internet platforms) to enhance guest engagement, including online booking systems, virtual wellness consultations, and social media promotion of our holistic offerings.

Requirements:

Proven experience in hospitality supervision, ideally in boutique hotels or Riads. Strong interest and knowledge in wellness and holistic approaches (e.g., mindfulness, natural therapies, sustainable practices). Excellent organizational skills with a keen eye for detail in hygiene and operations. Proficiency in managing international clients, with cultural sensitivity and communication expertise. Tech-savvy, including internet tools for reservations, marketing, and guest feedback. Ability to work flexible hours in a small-team setting.

What We Offer:

Competitive salary and benefits package. Opportunity to grow in a peaceful, inspiring environment. Training in advanced wellness techniques.
Job Type: Full-time