About the job Retail Store Manager

Our client is a prominent global gifting company based in the UAE, recognized for its extensive range of innovative products and exceptional customer experiences.

They are looking for an experienced Retail Store Manager with a background in FMCG, Fashion, Homecare, E-Commerce, or Gifting industry. The hired resource will be responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively. Her duties include motivating the team with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.

Roles & responsibilities:

• Complete store operational requirements by scheduling and assigning employees.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Developing store strategies to raise the customer pool, expand store traffic, and optimize profitability.
• Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff.
• Ensuring high levels of customer satisfaction through excellent service.
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share.
• Be a shining example of good behaviour and high performance
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotions, and authorizing clearance sales.
• Market merchandise by studying advertising, sales promotion, and display plans. Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Leads operations by initiating, coordinating, and enforcing program procedures

Requirement:

• Proven successful experience as a retail Store Manager
• Powerful leadership skills and business orientation
• Strong customer service skills and organizational skills
• Good communication and interpersonal skills
• Bachelor\'s degree in Business Administration, Retail, Marketing or a relevant field
• Superior management skills
• High level of flexibility and ability to adapt to different customers
• Great written and verbal communication skills
• Natural talent for motivating and developing teams

Employment Type: Full Time

Working days : Monday - Saturday (Alternate Saturday working)

Working hours: 9 a.m.- 5 p.m.

Company Industry: E-commerce

Nathan & Nathan