Job Description

Customer Service:

• Greet the customers and assist them in selecting the right product. *

• Convert the window shoppers to ultimate buyers. *

• Serve Customers with the highest standards and follow the company guideline of selling Must be updated about the various brands of the company for suggestive selling to the customers *

Grooming / Attitude / Knowledge:

• Must be presentable and well-groomed at all the times *

• Must possess up to date product knowledge and ensure minimal stock loss. *

Merchandise:

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms *

• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same *

Process :

• Handle the POS (Point of Sale) / Billing Counter efficiently *

• Tally money in the cash till during the beginning / end of the shifts *

• Issue receipts / refunds / change to the customers correctly *

• Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies *

• Maintain confidentiality of the sales figures to the outside party*

Key skills

• Fresher / Retail sales or customer service experience of 1 - 2 years *

• High school diploma or general education degree required *

• Excellent communication skills *

• Maintain a Positive attitude and focus on customer satisfaction in a fast paced environment High attention to detail *

• Demonstrated selling skills*

Job Type: Full-time Salary: From KD350.000 per month