Job Description

Retail Operations Supervisor - ADNOC Group - Abu Dhabi, UAE
Position Overview
ADNOC Group is looking for an experienced Retail Operations Supervisor to oversee and audit convenience store (C-Store) operations across Abu Dhabi. The role focuses on maintaining high service standards, ensuring compliance with company policies, optimizing product availability, and driving sales performance to achieve revenue and gross margin targets.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Retail
Function: Retail-Counter Sales and Cashier
Salary: 18000-25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Conduct regular inspections and audits of ADNOC C-Store operations to maintain quality, service standards, and compliance with company policies and procedures
• Verify that outstanding issues from previous audits are resolved and report unresolved matters to management for corrective action
• Support the implementation of new systems, policies, procedures, and equipment to enhance operational efficiency and service quality
• Monitor sales performance to meet or exceed set sales and gross margin targets
• Ensure product availability, stock accuracy, and proper inventory management to minimize losses and control consumable expenses
• Assist in executing promotional campaigns in coordination with suppliers and the marketing team
• Enforce compliance with ADNOC's health, safety, and environmental policies, maintaining hygiene and housekeeping standards across all C-Stores
• Oversee merchandising displays to ensure alignment with corporate guidelines and brand standards
• Track and evaluate customer service levels to ensure consistency with ADNOC retail standards
• Conduct regular market surveys on pricing and product assortment to maintain competitiveness and profitability
• Provide reports and recommendations to the Senior Sales Manager regarding operational improvements and performance outcomes

Ideal Profile

• Bachelor's degree in Marketing, Business Administration, or related field
• Minimum 5 years of experience in FMCG or retail operations, preferably within the UAE
• Strong analytical and problem-solving abilities in supplier and customer management
• Excellent verbal and written communication skills in English and Arabic
• Proficient in Microsoft Office and retail management systems
• Valid UAE driving license

Skills Set

• Retail operations management
• Sales performance optimization
• Inventory control and merchandising
• Customer service management
• Supplier coordination and market analysis
• HSE and quality compliance

Why Join Us

• Competitive salary and benefits aligned with ADNOC's retail division standards
• Opportunity to work with one of the UAE's most recognized and trusted energy and retail brands
• Career growth and professional development within a leading national organization
• Exposure to large-scale retail operations and strategic projects
• Supportive and safety-driven work environment

About the Company
Abu Dhabi National Oil Company (ADNOC) is a global energy and retail leader headquartered in the UAE, operating across oil, gas, refining, and retail sectors. ADNOC Distribution, the company's retail arm, manages an extensive network of fuel service stations and convenience stores across the UAE. Committed to operational excellence, sustainability, and customer satisfaction, ADNOC continues to enhance its retail presence through innovation and best-in-class service delivery.
Job Title Retail Operations Supervisor - ADNOC Group - Abu Dhabi, UAE
Retail Operations Supervisor - ADNOC Group - Abu Dhabi, UAE
Position Overview
ADNOC Group is looking for an experienced Retail Operations Supervisor to oversee and audit convenience store (C-Store) operations across Abu Dhabi. The role focuses on maintaining high service standards, ensuring compliance with company policies, optimizing product availability, and driving sales performance to achieve revenue and gross margin targets.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Retail
Function: Retail-Counter Sales and Cashier
Salary: 18000-25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Conduct regular inspections and audits of ADNOC C-Store operations to maintain quality, service standards, and compliance with company policies and procedures
• Verify that outstanding issues from previous audits are resolved and report unresolved matters to management for corrective action
• Support the implementation of new systems, policies, procedures, and equipment to enhance operational efficiency and service quality
• Monitor sales performance to meet or exceed set sales and gross margin targets
• Ensure product availability, stock accuracy, and proper inventory management to minimize losses and control consumable expenses
• Assist in executing promotional campaigns in coordination with suppliers and the marketing team
• Enforce compliance with ADNOC's health, safety, and environmental policies, maintaining hygiene and housekeeping standards across all C-Stores
• Oversee merchandising displays to ensure alignment with corporate guidelines and brand standards
• Track and evaluate customer service levels to ensure consistency with ADNOC retail standards
• Conduct regular market surveys on pricing and product assortment to maintain competitiveness and profitability
• Provide reports and recommendations to the Senior Sales Manager regarding operational improvements and performance outcomes

Ideal Profile

• Bachelor's degree in Marketing, Business Administration, or related field
• Minimum 5 years of experience in FMCG or retail operations, preferably within the UAE
• Strong analytical and problem-solving abilities in supplier and customer management
• Excellent verbal and written communication skills in English and Arabic
• Proficient in Microsoft Office and retail management systems
• Valid UAE driving license

Skills Set

• Retail operations management
• Sales performance optimization
• Inventory control and merchandising
• Customer service management
• Supplier coordination and market analysis
• HSE and quality compliance

Why Join Us

• Competitive salary and benefits aligned with ADNOC's retail division standards
• Opportunity to work with one of the UAE's most recognized and trusted energy and retail brands
• Career growth and professional development within a leading national organization
• Exposure to large-scale retail operations and strategic projects
• Supportive and safety-driven work environment

About the Company
Abu Dhabi National Oil Company (ADNOC) is a global energy and retail leader headquartered in the UAE, operating across oil, gas, refining, and retail sectors. ADNOC Distribution, the company's retail arm, manages an extensive network of fuel service stations and convenience stores across the UAE. Committed to operational excellence, sustainability, and customer satisfaction, ADNOC continues to enhance its retail presence through innovation and best-in-class service delivery.
Post Details
Job Start Date
Salary from 18000.00
Salary to 25000.00
Number of Vacancies 1
Location -
Location City Abu Dhabi
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required