Job Description

Role and Responsibilities

• Improve the operational standards for the stores in terms of visual merchandising, product availability, store cleanliness, customer service, stock maintenance, safety and security while maintaining brand integrity in our stores.
• Collaborates with store managers to develop sales goals for each location, monitors progress towards those goals, and develops strategies to attract and retain customers
• Developing and implementing marketing and promotional plans for improving stores sales and oversee the preparation and distribution of promotion materials and flyers.
• Visit all stores regularly and ensure all stores maintain operations standard, and they follow policies, procedures, process etc.
• Hiring
• Generate other income through renting out pallet, gandolla, and other display criteria
• Ensure the store's opening and closing time by considering the sales.
• Ensure the staff have taken part-time permit / ensure all food section staff have OHC and BFH certificates and ensure stores have sufficient PIC certificate holders ; Manage and coordinate the activities with concerned authority for getting the certificates for the staff.
• Monitor and maintain GP% as per the company standard.
• Handle employees' disciplinary related issues and manage it in accordance with the company policy.
• Oversee and ensure stores replenishment and monitor inventory levels to determine the need for stock supply at each retail outlet. Coordinate with warehouse and suppliers for on time product availability.
• Manage and achieve the budgeted sales and gross margin in the respective category, by developing & monitoring monthly Sales and Margin plan.
• Monitor competitors strategies to determine competitive pricing and promotional activities for pushing the products.
• Hire and keep the best people for the strategic development.
• Analyze operational expenses and cost of inventory to identify losses and develop strategy for increasing profits.
• Manage and develop online sales platform and improve the sales.
• Coordinate the initial discussions with product suppliers and approve for the next level of confirmation.
• Oversee and manage the shelf rearrangement on a regular interval for avoiding dead stock.
• Work towards the monthly / quarterly / yearly goals; monitoring the performance of the team and motivating them to reach the goal.
• Carry out annual performance reviews on each team member in order to manage and motivate individuals as well as providing clear direction and support.
• Responsible for the induction and development of the team by providing on the job training and assessing progress, through written reviews and confirm.
• Dealing with escalated customer and employee issues, legal issues, incident reported etc.
• Analyze the store expenses against sales and take necessary logical decisions to make the stores profitable.
• Bring about strategies and innovations to develop the nonperforming stores and make it profitable.
• Develop and implement budget and plans for retail operations.
• Manage and coordinate the new store projects and other store renovation projects.
• Monitor managers, supervisors and other floor staff timing regularly.
• Check and report the stores negative margin, negative sales, stock summary, shrinkage etc.; discuss with the reporting manager and take necessary actions to control this.
• Oversee and Manage staff vacation / Accommodation / Food.
• Report to the concerned authority in case any stores and other (including store vehicle) maintenance related issues is found, follow up and get it resolved on time.

Minimum 3 - 5 years' relevant experience in UAE UAE Driving License is Mandatory Candidates must have minimum 3 Years Retail Domain Experience Preferred Skills MEP Knowledge. Pleasant Personality Good Interpersonal and strong communication skill Ability to do multi-tasking and support other departments Additional Notes Should have a positive personality with lots of energy Ability to perform well in a fast-paced environment Act with professionalism and integrity Visit visa/ cancelled visa/Resident visa Holders can apply Job Type: Full-time Salary: AED8,000.00 - AED10,000.00 per month Education:

• Diploma (Preferred)

Experience:

• Retails Operation: 1 year (Required)

Language:

• Malayalam, English, Hindi (Required)

License/Certification:

• Dubai Driving License (Preferred)