Job Description

Restaurant Concierge
The Concierge's primary responsibility is to assist guests with mail, messages, and all inquiries. In short, the Concierge aims to assist with almost any plans or arrangements the guest intends to make. The Concierge is also responsible for receiving and distributing parcels and correspondence for both hotel guests and visitors.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: * To be aware of hotel - internal functions and Outlet Promotions.

• To be able to guide the guest through the menu and make any suggestions or recommendations in the guests' interest. To be able to answer guest questions about food items, beverages and wines in an informative and helpful way.
• To follow all standards for reservation policies, group policies, telephone standards, PDR bookings, VIP guests and special requests
• To be able to send out group dinner proposals and inquiries in a timely and professional manner.
• To attend any training sessions as scheduled without fail.
• To assist various administrative jobs and projects as assigned.

Your experience and skills include:

• Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills
• Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
• Proficient in the English language (verbal & written), additional languages are an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Must be flexible in terms of working hours, and able to work with little or no supervision
• Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills
• Must be computer literate in Microsoft Windows and MS Office suite

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS