Reservation Agent
Job Description
Processes reservations from the sales office, other hotel departments, and travel agents.
Knows the type of rooms available as well as their location and layout.
Knows the selling status, rates, and benefits of all package plans.
Knows the credit policy of the hotel and how to code each reservation.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Determines room rates based on the selling tactics of the hotel.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Processes advance deposits on reservations.
Tracks future room availabilities based on reservations.
Helps develop room revenue and occupancy forecasts.
Prepares expected arrival list for front office use.
Job Type: Full-time
Application Question(s):
Can you join immediately?
Education:
High school or equivalent (Preferred)
Experience:
Hotel: 1 year (Preferred)
Reservation Agent: 1 year (Preferred)
Language:
* English (Preferred)
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Job Detail
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Job IdJD2047850
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned