Reservation Agent
Abu Dhabi, United Arab Emirates
Job Description
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Receives, processes and confirm guest room reservations made by clients on the phone, letter or fax. Inputs all reservations into the computer recording all pertinent information. Attends to enquiries, complaints and requests regarding reservations. Remains up to date with all promotions in and around the hotel. Follows established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. Maintains established filing systems of all correspondence. Collates and prepares reports as required by Revenue Coordinator. Informs Revenue Coordinator/Front Office Manager of any special request relevant to reservation Promotes and maintains good public relations and endeavours to maximize business Maintains an accurate room status at all times Carries out weekly inventory of current office supplies and prepares requisition accordingly Organizes visa request for hotel guest as per hotel policy Up-sells whenever an opportunity is identified Uses guest recognition skills effectively Maintains regular and effective liaison between other departments with particular emphasis on Front Office. Job Types: Full-time, Permanent Salary: AED1,700.00 - AED1,800.00 per month Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1507755
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned