Job Description

Relationship Manager - Priority Banking - AlSamy By continuing to use and navigate this website, you are agreeing to the use of cookies. Press Tab to Move to Skip to Content Link Working at NBF Training and Development Emiratisation Join Us Apply Job Purpose . To relationship manage Priority Banking customers in assigned region to achieve the financial & service levels targets. . To liaise with Regional & Branch Managers to market & serve the Priority Banking segment. . To provide market/customer feedback to line managers. . To drive customer origination of New to Bank & New to Product customers within the region, grow segment accounts, and increase cross-sell of applicable products such as investments, liabilities, and assets. . To profile customers & market investment products, providing advisory services to HNWIs. . To coordinate with relevant departments to ensure excellent customer experience and product development. . To manage relationships of assigned customers within the segment. . To collaborate with Branch Managers, Investment Solutions, C&IB, credit, and remedial teams to meet financial objectives. Key Accountabilities . Meet financial objectives of the segment. . Provide exceptional customer experience. . Achieve budgeted origination of NTB & NTP customers via Relationship Managers and branch channels. . Communicate NBFaEUR(TM)s Priority Banking products and propositions effectively. . Support retail credit team to ensure portfolio quality through market intelligence and early alerts. . Ensure compliance with KYC, AML, and customer due diligence policies. . Review products, service levels, and processes; propose innovative solutions. . Conduct financial promotions, gather client data, and assess risk profiles. . Achieve sales targets for investment products and provide advisory to HNWIs. . Minimize rejection rates of customer applications by coordinating with stakeholders. Other Accountabilities Job Context . Achieve overall financial targets for the Priority Banking segment within the region and explore distribution opportunities. Education Master in Business Administration Experience and Skills Skills . Strong interpersonal and teamwork skills . Excellent verbal and written communication . Conceptual, planning, and leadership skills . Cultural awareness . Analytical and commercial awareness . Bilingual skills (preferred) Education Level . MasteraEUR(TM)s degree in Business Management or Chartered Accountancy . Securities and Commodities Authority Promoter license Work Experience . 8+ years in retail banking, with 2+ years in Priority Banking or similar . Experience in employee banking or personal banking in UAE preferred . Relevant product, sales, and distribution knowledge Technical Competencies Compliance, Retail Banking (Proficient); Core and Regulatory Banking Systems (Proficient); Customer Service (Advanced); Financial Analysis (Proficient); Organization Capability (Basic); Process Improvement (Basic); Product Knowledge (Proficient); Relationship Management (Advanced); Sales (Advanced); Communication & Collaboration (Advanced); Safety (Proficient) Behavioral Competencies Change and Innovation (Proficient); Communication (Proficient); Evaluating and Solving Challenges (Proficient); Results Orientation (Proficient); Collaboration (Proficient) Apply now Join Talent Community nbf.ae Contact us 2019 National Bank of Fujairah #J-18808-Ljbffr