Job Description

Job Title Customer Service Officer

Description

We are on the lookout for a motivated Regional Sales Manager - Services - Hiring Fast - Hiring Fast to join our exceptional team at Harvard Logistics in Dubai.
Growing your career as a Full Time Regional Sales Manager - Services - Hiring Fast - Hiring Fast is a great opportunity to develop productive skills.
If you are strong in cooperation, teamwork and have the right mindset for the job, then apply for the position of Regional Sales Manager - Services - Hiring Fast - Hiring Fast at Harvard Logistics today!

We are hiring an expert Regional Sales Manager - Services - Hiring Fast to join our dynamic team at Harvard Logistics in Dubai.
Growing your career as a Full Time Regional Sales Manager - Services - Hiring Fast is a fantastic opportunity to develop competitive skills.
If you are strong in communication, project management and have the right initiative for the job, then apply for the position of Regional Sales Manager - Services - Hiring Fast at Harvard Logistics today!

We are on the lookout for a resourceful Regional Sales Manager - Services to join our stellar team at Harvard Logistics in Dubai.
Growing your career as a Full Time Regional Sales Manager - Services is an amazing opportunity to develop exceptional skills.
If you are strong in adaptability, persuasion and have the right drive for the job, then apply for the position of Regional Sales Manager - Services at Harvard Logistics today!

We are looking for a Regional Sales Manager (Services) with experience in process packages and technologies, particularly related to separation, oil processing, water treatment and gas processing. Plus Business Development & Sales activities for Aftermarket (Spares, Field Services and Training) and Brownfield (studies, testing / sampling, revamps, process optimization and rental businesses)

This person will have extensive knowledge of process equipment in the rental field and will be actively involved in all aspects of the rental process, including preparing rental agreements to the return and inspection of the equipment. The position will be reporting to Services Director but needs to interact with the company's various departments including Services, Sales, Projects, Fabrication, Finance, Engineering, Procurement and Logistics.

Responsibilities/Accountabilities

• Obtains all necessary customer information; financing and/or credit, finalizes and secures equipment for dates needed, places the rental/purchase order in the computer system, organizes transportation for orders.
• Communicate with management for upcoming equipment requirements.
• Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers, if appropriate, based upon information obtained and comprehensive knowledge of all equipment available.
• Negotiates price and orders by maximizing rate.
• Administers all aspects of rental contracts; accurate rental dates, rates and all ancillary charges, amendments, suspensions, terminations, filing ofcontracts and related paperwork, and checking invoices and credit memos against contract files
• May be responsible for other tasks, including but not limited to: picking up and delivering equipment, stocking and maintaining inventory, loading and unloading equipment, and/or performing basic maintenance to equipment.
• Addresses customer questions and concerns in a professional manner to resolve issues to the satisfaction of the customer.
• Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and rental programs.
• Creates weekly management reports and provides updates to the Management.
• Full ownership for building and maintaining customer relationships in MENA region
• Deliver proposals to clients for different Rental Equipment offerings in large autonomy
• Answer to client request (quotes, etc.)
• Ensure Rental Equipment are sold and supplied in an efficient way and at a level of quality recognized by our client
• Full ownership during site installation of Rental Equipment, including:
• Instruct and train operating personnel at site.
• Timely Invoicing and Payment follow-up

Facility Specific Responsibilities

• Capable of working independently as well as part of a team
• Develop the Rental Market in in Middle East, North Africa and India

Travel required approximately 60% of the time as required by company Qualifications/Requirements

Formal Competence and experience

• Engineering Degree (preferably Mechanical / Process) or equivalent
• Minimum 12+ years' experience within oil and gas industries and rental market.
• Experience in process packages and technologies
• Broad industrial network in Middle East, North Africa and India
• Good business and commercial understanding
• Fluent in English, Arabic is a plus
• Structured and analytical
• Energetic, proactive and solution oriented towards clients
• Committed to meeting deadlines
• Strong communication and interpersonal skills

Company Benefits:
? Company offers great benefits
? Company offers career progression opportunities
? Attractive package

Company Benefits:
? Learning opportunities
? Advancement opportunities
? Attractive package

Company Benefits:
? Excellent benefits
? Opportunities to grow
? Attractive package

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