About GMG

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG\'s investments span across five key verticals: GMG Sports, GMG Everyday Goods, GMG Health and Beauty, GMG Properties, and GMG Logistics. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world\'s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the role:

The role holder will be responsible for managing respective retail outlets assigned to themselves, their extended teams to ensure a healthy P&L, Effective stock management and 100% SOP & Compliance Adherence to increase customer satisfaction and ensure continued business growth. The job holder will also be responsible for maintaining the retail operations, customer service, replenishment, recovery standards in his/her assigned region in the store in all aspects.

Core Responsibilities:

• Provides inputs for Region strategies and ensure all plans are executed to result in maximized sales, profitability and commercial performance of all retail outlets in the assigned Area

• Drives each Region & Store commercial KPI\'s (Conversion, UPT, AVB, Traffic) to maximize sales

• Promotes awareness of local trading patterns, the trading environment and competitor activity

• Maximize productivity in the Region through effective deployment of resources; controls costs within budgetary guidelines (overtime, stock and consumables) through efficient store operations

• Ensures promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized

• Prepares reports on fast moving and best-selling stock items in preparation for buying sessions

• Ensures maintenance and regular review of region operational standards leading to standardization of systems

• Monitors inventory management systems within the region (stock availability, order management, back store management, stock consolidation and transfer); initiates timely action on slow moving and non-moving products

• Ensures on time stock count and effective stock management (right product is available at the right time in all stores)

• Monitors staffing levels in region within the area to ensures resources are effectively deployed and attrition is controlled.

• Audits store administration through periodic store visits to maximize operational efficiency within the area, identify gaps and ensure SOP / Compliance adherence is met at all times.

• Ensures all the stores within the assigned region are in compliance with all employment and state laws, health and safety standards; maintains proper loss prevention standards as per GMG policies

• Ensures all the stores portray the Businesses image in all aspects of personal presentation and adheres to the company dress code as laid out by the policy

• Maintains best retail standards in all stores within the region as per market positioning of the brand

• Furnishes regular product feedback to the senior management and the brand/category management department

• Supervises the visual merchandising function to ensure that they support the brand and intended theme

• Trains, manages, develops and motivates staff to increase sales and improve efficiency
• Supervises new stores openings within the region and re-fits to ensure timelines are met.

Requirements:

• Bachelor\'s Degree in Pharmacy
• Minimum 5 - 7 years of relevant experience in Retail Pharmacy industry with at least 4 years in a similar supervisory role in retail operations

Language skills

• Strong English and/or Arabic language skills (written and spoken)

Additional skills

• Leadership Skills
• Industry expertise
• Customer Orientation
• Numerical and Analytical skills
• Problem Solving

GMG