Regional Administrative Sales Support

Dubai, United Arab Emirates

Job Description

We are looking for a Regional Administrative Sales Support for one of our leading clients.

Job Responsibilities:

  • The Regional Administrative Sales Support role will support our Regional Sales teams and be an extension of our Sales Support team.
-It will be important that this role works cross- functionally to resolve issues and are able to partner to get what they need from other departments to serve the Sales team.
  • Anticipates Sales information needs and provides timely and accurate information.
  • Communicates realistic expectations when explaining next steps/course of actions and follows up in line with agreed timeframe.

Maintains internal and external relationships:

o Communicate effectively with sales managers and Customers to maintain existing relationships while helping to create and build new client relationships.
o Manage customers' accounts; by Communicate customer requirements internally, chasing progress with all departments (Manufacturing, Service Center, Sales, Technical Support.)
o Monitor, communicate and escalate the health of the customer’s order book / shipping schedule.
o Confirms customer orders, raises pro-forma invoices, and coordinates with them until completion of shipments.

Order Management

o Inputs new sales quotations into Sales force and communicates pricing and delivery information with clients
o Create timely and compliant sales orders in SAP (VRV, DX & Applied)
o Ensure correct order scheduling in line with Customer RDD
o Work with DAME Supply Planning on stock allocation or PO placement to factory for production
o Work with Sales and Finance to follow up on customer payments.

Delivery Execution

o Creates delivery in SAP and sends details to Logistics team.
o Manages administration & shipping formalities to hand over to Logistics
o Coordinates with customers to arrange deliveries to site
o Checks Payment availability & communicates with Sales & Customers to insure payment transfer.
o Obtains required approvals from Management to ensure smooth Q2C.
o Coordinates LC’s creation with concerned partners (CCD Team, Logistics, clients)

Reporting

o Prepares monthly, weekly sales progress report of the designated region
o Ensures processes are laid out and followed in a manner that is complaint to J-Sox rules and regulation.
o Monitors actual cost allocation against approved cost and provisions per project.
o Sends invoice original copies to customer & arranges for Payment collection.

Job Requirements:

Experience & Knowledge:

  • Minimum of 3 -5 years of experience in Sales Administration or Customer Service
  • SAP and Salesforce.com knowledge
  • Proficiency in the Microsoft Suite of products, including Word, Excel, PowerPoint and Outlook is required. Working knowledge of Microsoft SharePoint and OneDrive a plus.
  • Highly beneficial to have previous experience with supporting Sales teams.
Personality Attributes:
  • Proactive, adaptable, and resourceful in a dynamic and fast-moving environment.
  • True multi-tasker, detail oriented with strong problem-solving skills.
  • A team player and ready to jump in to help colleagues,
  • Calm, helpful, and/or creative in stressful situations.
  • Passionate about building strong and trustful relationships.

Skills:

  • Arabic and French.
  • Proficient in MS Office suite especially MS Excel.

Min Experience:

3 Years

Salary :

AED 14000

Temp/Perm::

Permanent

Location :

Dubai

Posted Date:

August 16, 2022

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Job Detail

  • Job Id
    JD1426905
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned