Job Description

Job Title: Receptionist / Front Desk Executive

Location: Vienna Dental Center FZ LLC , Dubai Healthcare City , Dubai

Job Type: Full-Time

We are seeking a professional and courteous Receptionist / Front Office Executive to join our healthcare facility in Dubai Healthcare City. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure smooth clinic operations

Key Responsibilities :

Greet and assist patients in a courteous and professional manner. Manage patient registration, appointment scheduling, and follow-ups. Maintain accurate patient records and update information as required. Coordinate with medical staff to ensure timely patient flow. Answer phone calls, respond to inquiries, and provide information about services. Verify insurance details and eligibility; assist with billing and claim submissions. Collect payments and issue receipts for consultations and procedures. Ensure confidentiality of patient records in accordance with clinic policies and regulatory requirements.

Requirements :

Excellent communication and customer service skills. Ability to handle multiple tasks and remain professional under pressure. Minimum 2 years of experience in a medical or healthcare reception/front desk role. Strong knowledge of insurance processes, billing systems, and claim handling. Proficiency in using clinic management software and MS Office applications. Fluent in English Experience in Handling Employment Visa Process, Trade License, DHA License will be added advantage
Job Type: Full-time