Job Description

Job Post: Female - Front Desk Executive ( Receptionist )

Responsibilities:

Front Desk & Patient Interaction:

Greet patients and visitors in a warm, friendly, and professional manner. Check patients in and out for their appointments efficiently. Answer, screen, and forward incoming phone calls while providing basic information as needed. Manage patient inquiries via email and social media channels.

Administrative Duties:

Schedule, reschedule, and confirm patient appointments using our clinic management software. Maintain and update patient electronic health records (EHR) with accuracy and confidentiality. Handle patient paperwork, ensuring all forms are complete and filed correctly. Manage office supplies inventory for the front desk and place orders when necessary.

Clinic Support:

Coordinate effectively with doctors, nurses, and medical staff regarding patient flow and schedule changes. Ensure the reception and waiting area is tidy and presentable. Handle incoming and outgoing mail and courier packages. Assist with other administrative tasks as assigned by the management.

Qualifications and Skills:

Required:

High school diploma or equivalent; additional certification in Office Administration is a plus. Proven experience as a Receptionist, Front Office Representative, or similar role, preferably in a medical or clinical setting. Fluency in Arabic and English is essential (both verbal and written). Excellent verbal and written communication skills. Strong customer service orientation with a compassionate and patient demeanor. Proficiency in MS Office (Word, Excel, Outlook) and experience with clinic management software or EHR systems.

Preferred:

Arab Nationality Female candidate

What We Offer:

A supportive and professional work environment. Competitive salary and benefits package. Opportunities for professional development and training.
Job Type: Full-time