Job Description

Job description:

We are seeking a professional and dynamic Receptionist with a blend of customer service, telemarketing, and knowlege in social marketing . This role is ideal for someone who thrives in both face-to-face and digital environments, providing exceptional service to visitors while contributing to the company's marketing efforts. The ideal candidate will possess strong communication skills, a keen attention to detail, and a passion for both customer interaction and digital marketing strategies.

Key Responsibilities:

Receptionist Duties:

Greet and welcome visitors in a friendly and professional manner. Answer and direct phone calls, ensuring a high level of customer service. Manage the front desk area, ensuring it is clean, organized, and welcoming. Handle incoming and outgoing mail, packages, and deliveries. Maintain office supplies and ensure the reception area is well-stocked. Schedule appointments, meetings, and coordinate office calendars. Assist with administrative duties, including filing, data entry, and document preparation.
Telemarketing & Customer Service Duties:

Make outbound calls to potential customers or clients to promote products/services. Respond to inbound inquiries and provide information on company offerings. Follow up with leads to ensure customer satisfaction and develop long-term relationships.
Digital Marketing Support:(

Preferred

)

Assist in managing the company's online presence, including social media accounts (Facebook, Instagram, LinkedIn, etc.). Help with the creation and posting of digital content (blogs, social media posts, email newsletters). Analyze digital marketing performance using tools like Google Analytics and social media insights. Support email marketing campaigns, from designing templates to reviewing campaign performance.

Qualifications & Skills:

High school diploma or equivalent (Associate's degree or higher preferred). Proven experience as a receptionist or in customer service roles. Knowledge of telemarketing techniques. Experience with digital marketing platforms (social media, email marketing) Familiarity with office management procedures and telephone systems. Strong communication skills, both verbal and written. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask, stay organized, and work independently. Strong attention to detail and a proactive attitude. Positive, energetic, and professional demeanor.
Job Type: Full-time

Job Type: Full-time

Pay: AED2,800.00 - AED5,000.00 per month