Job Description

We are looking to hire Front Desk Receptionist for a Luxury Property Developer - HQ, based in Dubai.

Be an ambassador for the brand; ensure that every visitors experience meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach.

Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and programs Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction Contribute to a positive, team-based, and visitor-first centric culture Attend to guest queries, and complaints. Amicably resolve maters with any dissatisfied guests Answer phone calls, respond to queries/concerns/complaints in a positive manner, and direct relevant guest inquiries to the appropriate team member. Book, receive, and sort daily mail/deliveries/couriers. Order and maintain office supplies and ensure the proper functioning of office equipment. Assist in various administrative tasks, including data entry, photocopying, and filing. Schedule appointments and maintain calendars. Provide general administrative support to staff as needed.
Required

The successful candidate will have the following experience and skills:

Minimum 2 years' experience in same or similar role in luxury hotels / retail / fine dining with focus on customer service Excellent level of spoken and written Arabic & English is a must Have strong organizational and time management skills with a high degree of flexibility Excellent communication and listening skills Demonstrate integrity in all dealings and maintain high level of confidentiality
Job Types: Full-time, Permanent

Pay: AED3,000.00 per month

Language:

* Arabic (Preferred)