Reception Supervisor | Al Futtaim Automotive | Lexus
Ajman, United Arab Emirates
Job Description
Overview of the Role:
We are looking for a skilled and dynamic Reception Supervisor to join our Lexus Ajman team. As a Reception Supervisor, you will be responsible for overseeing and leading a team of Service Advisors. You'll play a key role in ensuring the highest standards of customer service, acting as a role model and promoting a culture of excellence, enthusiasm, and professionalism in our service reception.
You Will Do:
- Lead the reception team to provide an exceptional "Customer Centric" environment focused on outstanding customer satisfaction and promoting our core Customer Service Values.
- Ensure accurate flow of customer and vehicle information, guaranteeing that vehicles are "Fixed Right the First Time" and delivered on time as promised.
- Foster a clean, safe, and organized reception area where high standards of cleanliness and safety are maintained, creating a welcoming atmosphere for our customers.
- Adhere to all departmental procedures and ensure compliance with company policies.
- Track and report the financial performance of employees responsible for selling labor hours and additional services.
Skills Required
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Job Detail
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Job IdJD2033458
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned