Greet and assist clients, visitors, and walk-ins in a professional and welcoming manner.
Manage incoming phone calls and direct them to the appropriate departments or team members.
Handle general inquiries related to company services, listings, or scheduled viewings.
Maintain a clean and organized reception area.
Manage incoming and outgoing mail, couriers, and deliveries.
2. Administrative Support
Maintain schedules and appointments for sales agents and management.
Assist with the preparation of sales documentation, contracts, and other client forms.
Maintain and update client databases and CRM systems.
Handle office supplies inventory and order new stock as needed.
Prepare meeting rooms for internal or client meetings.
3. Sales Coordination
Assist the sales team with property listings, ensuring accuracy and consistency of property information.
Coordinate property showings and open house events with clients and agents.
Follow up with leads and inquiries, schedule appointments, and maintain communication records.
Liaise with clients regarding required documentation and transaction timelines.
Assist in preparing sales presentations, proposals, and marketing materials.
4. Marketing Support
Coordinate with the marketing team for property promotions, social media posts, and email campaigns.
Ensure that all marketing materials (brochures, banners, flyers) are up to date and available.
Maintain the listings on the website and third-party real estate platforms.
5. Customer Relationship Management
Maintain a positive and professional relationship with clients throughout the buying/selling/renting process.
Provide support to client's post-sale or lease with documentation and general inquiries.
Track and manage customer feedback and report concerns to management.
6. Compliance and Records
Ensure all files and records are maintained by company policy and real estate regulations.
Support agents with compliance-related documentation and submissions.
7. Other Duties
Assist management and sales agents with ad-hoc projects or events.
Coordinate with external vendors, property developers, or partners as needed.
Contribute to team meetings and provide insights for process improvements.
Key Skills Required
Excellent communication and interpersonal skills
Professional presentation and demeanor
Strong organizational and multitasking abilities
Proficiency in MS Office, CRM platforms, and digital tools
Basic knowledge of real estate terminology and processes
Customer service-oriented mindset
Interested candidates can send their CVs to
hr@veslamotors.com
. Do not forget to mention the Job position "
Reception & Sales Coordinator
"in the subject line.
Good Luck with your Job Hunt!
Job Type: Full-time
Pay: AED3,000.00 - AED4,500.00 per month
Experience:
Reception & Sales : 2 years (Required)
Language:
Arabic (Preferred)
Location:
* Dubai (Required)
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