Job Description

Key Responsibilities

1. Licensing Coordination

Handle full onboarding process including documentation collection, EID process, visa applications, and PRO coordination. Coordinate RERA training, certification renewals, and licensing compliance for brokers and property consultants. Maintain updated records of all licenses, permits, and expiries to ensure zero lapses.

2. HR Operations & Employee Lifecycle Management

Maintain complete employee files (physical and digital) in strict compliance with internal policies and UAE Labor Law. Oversee probation evaluations, confirmation letters, and performance checkpoints. Manage employee transfers, role changes, and internal movement requests. Draft HR letters, memos, disciplinary notices, and policy communication. Track leave balances, attendance records, and HR-related reporting. Conduct thorough offboarding, ensuring return of assets, visa cancellation, and final settlement coordination.

3. Employee Relations & HR Advisory

Act as the main HR contact for staff concerns, providing guidance on policies, grievance handling, and conflict resolution. Mediate employee relations issues and escalate complex cases appropriately. Support managers with performance concerns, coaching them on process and documentation. Contribute to building a positive culture through HR initiatives, engagement activities, and recognition programs.

4. HR Compliance, Policies & Documentation

Ensure all HR processes comply with UAE Labor Law, DLD/RERA requirements, and company policies. Audit HR files, contracts, and personnel records regularly. Participate in policy drafting, updates, and compliance communication across departments. Support internal audits, certification requirements, and government submissions.

5. Payroll & Finance Coordination

Coordinate with Finance on monthly payroll inputs -- attendance changes, overtime, commissions, deductions, leaves, and benefits. Validate new joiner and leaver payroll calculations. Handle reimbursements, petty cash for HR activities, and payment follow-ups related to training and licensing.

Requirements

Requirements

Education & Experience

Bachelor's degree in Human Resources, Business Administration preferably in real estate Minimum 3-5 years HR experience, preferably in real estate or high-volume sales-driven environments. Strong knowledge of UAE Labor Law and experience working with PROs and government portals. Experience managing end-to-end recruitment and onboarding processes.

Skills & Competencies

Excellent communication and interpersonal skills. Strong multitasking abilities and comfort working in fast-paced environments. High attention to detail and accuracy in documentation. Strong organizational skills; able to prioritize and manage multiple workflows at once. Proficiency in HR systems, CRM, MS Office, and cloud-based file management.

Benefits

Opportunity to work with a leading real estate company in Dubai. Collaborative and dynamic work environment. Competitive salary and benefits package. * Opportunities for professional growth and development.